Licensed Telesales Agent
Devoted Health- Full Time
- Entry Level & New Grad
Candidates must possess an active Health Insurance License, and have proven experience in telesales, telemarketing, or a high-volume customer service environment. They must also be available to work any shift between 7:00 AM – 11:00 PM local time, including weekends, and demonstrate proficiency with CRM systems and Microsoft Office Suite.
The Agnostic Telesales Agent will engage with prospects and existing members via inbound and outbound calls to promote and sell health plan products, conduct thorough needs assessments (NEADS), overcome objections and close sales, accurately document all interactions and transactions using CRM tools, meet or exceed daily and monthly performance metrics, follow up on leads, support cross-functional collaboration, and maintain compliance with company policies and regulatory requirements.
Health insurance provider for seniors and military
Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.