Telephony Engineer

India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Cloud ComputingIndustries

Requirements

Candidates must have over 5 years of experience in the Telecommunications industry, either with a carrier or managing carriers. A deep understanding of SIP, RTP, RTCP, TLS, SRTP, and related technologies is required, along with proficiency in network routing theory and VoIP architectures. Exceptional familiarity with TCP handshake, Wireshark, packet capture, Spearline, SIP call flows, and TLS configurations is necessary. A good understanding of various SBC platforms and telephony software, voice quality metrics like packet loss, jitter, MoS, and QoS, and knowledge of audio conferencing, PBX functionalities, and contact center flow are also needed. Proficiency in BGP network routing protocol and experience with automation tools such as Python, shell scripting, Ansible, and REST API are essential. Familiarity with ELK, Grafana, Splunk, Jenkins, Git, Jira, Confluence, Kentik, and Linux is highly advantageous, as is proficiency in AWS, OCI, or Google Cloud platforms.

Responsibilities

The Telephony Engineer will design and maintain critical SIP trunking infrastructure, lead high-impact projects, and work with automation technologies. They will build monitoring systems, create documentation, and combine hands-on technical work with operational leadership in a global environment.

Skills

SIP

RTP

RTCP

TLS

SRTP

Network routing

VoIP architectures

TCP handshake

Wireshark

Packet capture

Spearline

SIP call flows

TLS configurations

SBC platforms

FreeSwitch

Ribbon SBC

PSX

OpenSIP

Voice quality

Packet loss

Jitter

MoS

QoS

Audio conferencing

PBX functionalities

Contact center flow

BGP

Python

Shell scripting

Ansible

REST API

ELK

Grafana

Splunk

Jenkins

Git

AWS

OCI

Google Cloud

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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