Telemarketing Sales Agent at AIG

Mexico City, Mexico City, Mexico

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Experience in telephone sales with outbound calls
Mexico insurance product knowledge
Knowledge of cross-selling, objection handling, creating high impact scenarios for all prospects
Shift rotation flexibility
Microsoft Office knowledge: Excel, Word, Outlook
Schedule availability from Monday to Saturday, 8:00 am to 9:00 pm
Excellent verbal and written communication skills
Ability to analyze data and performance, with a focus on improvement of existing processes
Ability to adapt and learn new sales methodologies and tools
Ability to tolerate frustration, work under pressure, and meet short-term objectives
Primarily in-office work

Responsibilities

Prospecting and identifying prospects' needs
Selling AIG insurance products (e.g., AUTO policies, Extended Warranty, A&H) that best meet prospects' needs
Ensuring receipt of the policy, its collection, and introduction of the customer into the AIG family
Contacting leads received through digital channels, advising prospects, and closing sales
Managing multiple tasks with control and organization in daily activities
Providing attention and quality to each call made
Meeting clear objectives for each campaign to achieve budgeted sales goals (e.g., average 47 new auto policies per month)
Completing an average of 1,600 outbound dials from 635 leads monthly
Linking prospects' needs to products' features for quality and efficient sales on every call

Skills

Key technologies and capabilities for this role

TelemarketingSalesProspectingInsurance SalesCold CallingLead GenerationCustomer ServicePolicy SalesAUTO InsurancePersonal Lines

Questions & Answers

Common questions about this position

What is the average annual premium generated per Telemarketing Sales Agent?

Each Telemarketing Sales Agent generates an average annual premium of $160,000 USD.

Is this a remote position or does it require working from an office?

This information is not specified in the job description.

What skills are required for the Telemarketing Sales Agent role?

Required skills include identifying prospects' needs and linking them to products, managing multiple tasks with control and organization, excellent verbal and written communication skills, and the ability to analyze data and performance for improvement.

What is the work schedule for this position?

The Telemarketing operation follows a Monday through Saturday schedule to cover the service window according to prospects' needs.

What makes a strong candidate for this Telemarketing Sales Agent position?

Strong candidates excel at identifying prospects' needs, linking them to products with quality and efficiency, managing multiple tasks, communicating excellently, and analyzing data for performance improvement.

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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