Ops Generalist
Wise97,000 - 118,000 USD/year
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Energy, Biotechnology, Information TechnologyIndustries
Requirements
Candidates should possess experience in IT/TechOps roles such as Desktop support analyst, 1st/2nd line support, Systems engineer, DevOps, Tech support, Technical support, Systems Administrator, Network Administrator, Workplace technology, Solutions specialist, Systems manager, or Support manager, along with a strong understanding of various IT systems and technologies, robust troubleshooting and problem-solving skills, the ability to collaborate with security teams, experience with automation and self-service solutions, and the capacity to manage complex technical projects.
Responsibilities
The TechOps Generalist will provide delightful day-to-day technical support to all areas of the business, troubleshoot and fix a wide range of technical issues including laptops, networks, and account provisioning, collaborate with the Security team to balance security, productivity, and user experience, identify and implement opportunities to automate processes and improve the user experience, design and build self-service solutions to empower employees, monitor and maintain all tech in offices around the world (networks, meeting rooms, printers, digital signage, CCTV, and door access control), lead and manage complex technical projects with multiple stakeholders, and contribute to the development of a modern, lean TechOps team.
Skills
IT Support
TechOps
Troubleshooting
Problem-Solving
Automation
Self-Service Solutions
Network Support
Security Collaboration
Project Management
Systems Administration
Workplace Technology
Digital Signage
CCTV
Door Access Control
Octopus Energy
Provides affordable green energy solutions
About Octopus Energy
Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on the renewable energy market and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.
Key Metrics
London, United KingdomHeadquarters
2016Year Founded
$2,476.6MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Automotive & Transportation, EnergyIndustries
1,001-5,000Employees