TechOps Architect at Octopus Energy

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

EnergyIndustries

Requirements

Knowledgeable and experienced in TechOps, with a mix of technical depth and sound judgment
Ability to lead with clarity, build with empathy, and balance technical curiosity with a down-to-earth mindset
Experience spotting improvements, helping others grow, and implementing sustainable solutions
Wide breadth of knowledge and experience across all areas of IT, with deep understanding in many areas
Acknowledged expert among peers in Identity and Access Management (IAM)
Passion for hacking, building, scripting, identity management, device management, and scalable tooling
Interest and/or experience in related areas like software engineering, security, platform architecture, UI/UX design
Comfortable dealing with ambiguity and tackling varying challenges daily
Cloud-first approach and experience (no on-prem AD)
Background in roles such as IAM Engineer, Tech Lead, Lead/Senior Support Engineer, Site Reliability Engineer, Systems Architect, Systems Designer, Senior Systems Engineer, Workplace Technology Architect, or Solutions Architect

Responsibilities

Make high-level strategic and architectural technical decisions around the business
Spend time on day-to-day 1st, 2nd, and 3rd line support to understand user problems and decision impacts
Define what good looks like for a small and lean TechOps team
Tackle toughest technical issues as the company scales to tens of thousands of people
Make wide-scale strategic technical decisions across the whole Octopus Energy Group, globally
Design, build, and continually improve processes, automations, and systems to enhance user experience, remove inefficiencies, enable quick scaling, and keep the team small
Mentor the wider TechOps team, providing support and guidance for technical projects (no direct people management)
Support the team in providing delightful day-to-day technical support to all areas of the business

Skills

Key technologies and capabilities for this role

Identity ManagementScriptingDevice ManagementScalable ToolingCloud ComputingIT StrategyStrategic Planning1st Line Support

Questions & Answers

Common questions about this position

What is the salary for the TechOps Architect position?

This information is not specified in the job description.

Is this a remote role or what is the location requirement?

This information is not specified in the job description.

What skills and experience are required for this role?

The role requires a wide breadth of knowledge across all areas of IT with deep expertise in Identity and Access Management, passion for hacking and building, and experience in areas like software engineering, security, platform architecture, and UI/UX design. You'll also handle high-level strategic decisions while spending time on 1st, 2nd, and 3rd line support.

What is the company culture like for the TechOps team?

The TechOps team is small, thoughtful, and effective, with a people-first, cloud-first approach that emphasizes advising over enforcing, autonomy, empathy, and sustainable solutions while dealing with ambiguity and empowering teams.

What makes a strong candidate for the TechOps Architect role?

Strong candidates lead with clarity and empathy, balance technical depth with sound judgment, spot improvements, help others grow, and have experience in roles like IAM Engineer or Tech Lead, with a down-to-earth mindset for strategic decisions and hands-on support.

Octopus Energy

Provides affordable green energy solutions

About Octopus Energy

Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on the renewable energy market and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.

London, United KingdomHeadquarters

2016Year Founded

$2,476.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Automotive & Transportation, EnergyIndustries

1,001-5,000Employees