Technical Writer
Restaurant365Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should possess 3+ years of experience in technical writing or adjacent roles, along with a strong technical background including prior software engineering experience. They must be able to understand and explain low-level technical concepts in areas like ML, networking, filesystems, and container technology, demonstrating excellent narrative, writing, and communication skills. Detail-oriented individuals who can nail down technical concepts in clear and compelling ways, and who can ship work quickly utilizing AI tools without compromising quality, are required.
The Technical Writer will write both short-form and long-form blog posts that are engaging, educational, and contribute to building domain authority in the AI infrastructure space. They will leverage a data-first approach to stay ahead of trends and topics in the AI/SEO space, defining the content roadmap. This role involves owning the long-term organization of user resources, including conceptual guides, tutorials, references, and explanations, and partnering with developer relations, product marketing, and engineers to contribute to documentation and product updates.
Employee training and skill development platform
Modal Learning focuses on improving employee performance through skill development for businesses. Their main product, the Modal Mastery Platform, uses active learning techniques, including live cohort sessions, labs, and one-on-one coaching, to help employees engage with the material effectively. Unlike competitors, Modal Learning offers a subscription model that provides structured eight-week training programs, aligning skill development with organizational goals. The company's goal is to empower employees and help organizations retain talent by providing clear career development paths.