[Remote] Technical Writer at Effectual

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Public Sector, Cloud ComputingIndustries

Requirements

Bachelor’s degree in related discipline AND 4 years’ experience in editing technical documents preferably specialized in cloud technologies OR at least 1 Professional Level Certification
Substitution/Alternative: Must have at least 6 years of on-the-job experience OR at least 1 Professional Level Certification in lieu of Bachelor’s Degree
Be able to work remotely but able to go on-site as requested and/or occasionally on-site in Washington DC
Must be a US Citizen
Strong knowledge of leading practices in cloud technologies

Responsibilities

Develop and maintain comprehensive technical documentation for cloud-based products and services, including user guides, API documentation, system architecture diagrams, deployment guides, and best practice documents
Collaborate closely with subject matter experts, cloud architects, engineers, managers, security specialists, application developers, and other stakeholders to understand complex cloud concepts and translate them into clear and concise documentation
Research and stay updated on the latest cloud technologies, trends, and best practices to ensure accurate and relevant documentation
Write, edit, and proofread technical content with a focus on clarity, accuracy, and consistency, adhering to the organization's style and branding guidelines
Organize and structure complex information effectively, considering the needs of different target audiences, such as developers, system administrators, and end-users
Create and maintain code samples, command-line instructions, and configuration examples to assist developers in integrating with cloud services
Collaborate with cross-functional teams, including but not limited to management, engineering, security, application development, innovation, and support, to gather information and ensure documentation aligns with product features and updates
Conduct regular reviews of existing documentation to identify areas for improvement, update outdated information, and address user feedback
Continuously improve documentation processes, tools, and templates to enhance efficiency and quality
Assist in the development of training materials, video tutorials, and knowledge base articles to support self-service customer education
Stay up to date with security and compliance requirements related to cloud services and ensure documentation reflects the necessary guidelines and best practices

Skills

Key technologies and capabilities for this role

Technical WritingCloud DocumentationAPI DocumentationUser GuidesSystem Architecture DiagramsDeployment GuidesProofreadingStakeholder CollaborationCloud Technologies

Questions & Answers

Common questions about this position

What are the main responsibilities of this Technical Writer role?

The role involves developing and maintaining technical documentation for cloud-based products, collaborating with subject matter experts and cross-functional teams, researching cloud technologies, writing and editing content, and improving documentation processes.

What skills are needed for the Technical Writer position?

Key skills include translating complex technical information into clear content, collaborating with cross-functional teams like engineers and security specialists, researching cloud trends, organizing information for diverse audiences, and creating code samples and instructions.

Is this Technical Writer role remote or office-based?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What kind of collaboration is expected in this role?

The role requires close collaboration with subject matter experts, cloud architects, engineers, managers, security specialists, application developers, and cross-functional teams including management, engineering, security, innovation, and support.

Effectual

Cloud innovation and IT modernization services

About Effectual

Effectual specializes in modernizing IT infrastructure for businesses, focusing on cloud innovation. The company helps both commercial enterprises and public sector customers enhance their IT systems by using established methods and cloud solutions to accelerate digital transformation. Effectual's services include modern application development, cloud strategy, data analytics, and generative AI services, all aimed at improving data-driven decision-making. A significant part of their approach is ensuring data security and compliance, which helps businesses mitigate risks and protect their reputations. Additionally, Effectual assists clients in optimizing their cloud costs by reducing technical debt and the total cost of ownership. The goal of Effectual is to turn business challenges into successful outcomes through effective IT modernization.

Jersey City, New JerseyHeadquarters

2018Year Founded

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Enterprise Software, Cybersecurity, AI & Machine LearningIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Hybrid Work Options

Risks

Increased competition from new Cloud Native Computing Foundation members.

Potential over-reliance on AWS as a primary partner.

Investment pressure may prioritize growth over service quality.

Differentiation

Effectual is an AWS Premier Partner with seven AWS competencies.

The company specializes in IT modernization for both commercial and public sectors.

Effectual emphasizes data security, achieving SOC 2 Type 1 and Type 2 compliance.

Upsides

Effectual ranked No. 44 on CRN's 2024 Fast Growth 150 list.

Increased demand for cloud cost optimization boosts Effectual's service relevance.

Rising interest in generative AI aligns with Effectual's service offerings.

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