Technical Support Specialist at Global Payments

Warsaw, Masovian Voivodeship, Poland

Global Payments Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, Fintech, Financial ServicesIndustries

Requirements

  • Minimum secondary technical education, preferred higher technical education
  • Knowledge of basic telecommunication and IT issues
  • Analytical mind and attention to detail
  • Communicativeness and ability to build positive relationships with clients
  • English language skills at a level enabling fluent communication and reading technical documentation

Responsibilities

  • Provide first-line support for Servicemen and ISV Partners regarding POS terminals
  • Closely collaborate with teams responsible for payment application development and other operational teams
  • Handle technical reports incoming from Clients as part of second-line support
  • Ensure information flow within the Team regarding POS terminals and tools used in the technical support team

Skills

POS Terminals
Technical Support
Payment Applications
Troubleshooting
Customer Tickets
ISV Support
Payment Processing

Global Payments

Payment technologies and software solutions

About Global Payments

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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