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Technical Support Specialist
at
Global Payments
Warsaw, Masovian Voivodeship, Poland
Apply Now
Not Specified
Compensation
Junior (1 to 2 years), Mid-level (3 to 4 years)
Experience Level
Full Time
Job Type
Unknown
Visa
Payments, Fintech, Financial Services
Industries
Requirements
Minimum secondary technical education, preferred higher technical education
Knowledge of basic telecommunication and IT issues
Analytical mind and attention to detail
Communicativeness and ability to build positive relationships with clients
English language skills at a level enabling fluent communication and reading technical documentation
Responsibilities
Provide first-line support for Servicemen and ISV Partners regarding POS terminals
Closely collaborate with teams responsible for payment application development and other operational teams
Handle technical reports incoming from Clients as part of second-line support
Ensure information flow within the Team regarding POS terminals and tools used in the technical support team
Skills
POS Terminals
Technical Support
Payment Applications
Troubleshooting
Customer Tickets
ISV Support
Payment Processing
Global Payments
Payment technologies and software solutions
Website
About Global Payments
N/A
Headquarters
N/A
Year Founded
N/A
Company Stage
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