Technical Support Engineer
Kustomer- Full Time
- Entry Level & New Grad
Conduktor is the Data Hub for operational data and AI. We help enterprises activate the full potential of their operational data—securely, in real time, and across any system. Our platform sits where data is created, turning fragmented data sources into governed, contextual, AI-ready data streams.
We have hubs in London and New York, and we are looking for people who are excited by our mission and who want to share this journey with us. Typically we work in a hybrid model, hybrid means being in the office together on Mondays, Wednesdays, and Thursdays - but for this role, we are open to remote applications within the UK.
As a Technical Support Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting and fixing issues, resolving inquiries, and providing expert guidance on our platform. You will work closely with internal teams to resolve customer-facing issues, identify and implement root cause fixes; and you will contribute to strategic improvements to our support tools and processes. This role is suited for an individual contributor who thrives in a fast-paced environment and enjoys problem-solving.
Fostering an inclusive environment is vital to us, and we want to bring people on board who share our values. We admire those who love collaborating, strive to learn, and are excited by our mission. If you are interested in this role, we would love for you to apply!
Conduktor is an Equal Opportunity Employer. All applicants are considered without regard to race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, age, mental or physical disability, marital status, protected veteran, or parental status.
Learn more about our values through our careers page, and find our latest news on X and LinkedIn.
Provides SEO technology and consulting services
Conductor provides technology and services focused on Search Engine Optimization (SEO) to help businesses enhance their online visibility and attract organic traffic. Their main product is an enterprise-level SEO platform that includes various tools for identifying content opportunities, optimizing existing content, and tracking SEO performance. This platform enables marketing teams to improve their search engine rankings and convert website visitors into customers. Conductor stands out from competitors by combining a user-friendly platform with personalized support and consulting services, ensuring clients can effectively implement their SEO strategies. The goal of Conductor is to help businesses achieve a higher return on investment from their digital marketing efforts through improved online presence.