Mux

Software Engineer - Distributed Systems

San Francisco, California, United States

$188,000 – $200,000Compensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, SaaSIndustries

Requirements

Candidates should have 3-6 years of experience in production backend and video engineering using Golang, C, C++, or similar languages, with a proven track record of contributing to large projects from start to finish. Expertise in building and operating distributed video systems in a service-oriented architecture, including best practices for fault tolerance, latency, and observability, is required. Solid operational experience with Kubernetes, monitoring tools like Grafana and Prometheus, databases such as CockroachDB, Clickhouse, and Redis, and data streaming technologies like Kafka is also necessary. Excellent communication, collaboration, and problem-solving skills are essential.

Responsibilities

The Software Engineer will play a key role in building Mux's next-generation Video products, leading and executing complex projects across the Video stack and infrastructure. They will contribute to the full development cycle, including technical design, development, testing, experimentation, analysis, launch, and on-call duties. Responsibilities include reviewing code and design documents, providing feedback on product specifications, and running their code. The engineer will take accountability for planning and delivering projects as both a hands-on contributor and architect, and will influence the team's roadmap, collaborating closely with cross-functional stakeholders, especially regarding Video features and functionality. Building and promoting best practices in the team for availability, reliability, and production readiness is also a key responsibility.

Skills

Distributed Systems
Video Encoding
Streaming
Video Monitoring
Transcoding Architecture
Software Development
Infrastructure

Mux

Video performance analytics and QoS monitoring

About Mux

Mux specializes in video performance analytics and Quality of Service (QoS) monitoring for the video streaming and digital media market. The company provides tools that help businesses optimize their video delivery and enhance viewer experience. Its main product is an advanced analytics platform that offers real-time data and insights into various video performance metrics, such as playback failures, startup time, rebuffering, and video quality. This allows clients, including media companies and streaming services, to identify and fix issues that could affect viewer satisfaction. Mux differentiates itself from competitors by offering features like industry benchmarks, real-time dashboards, and subscriber ID tracking, which help businesses make informed decisions to improve their video services. The company's goal is to empower clients to optimize their video delivery and exceed viewer expectations through detailed insights and data-driven strategies.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$169.2MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Consumer Software, EntertainmentIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Fertility Treatment Support
401(k) Retirement Plan
Paid Parental Leave
Professional Development Budget

Risks

Increased competition in video analytics could erode Mux's market share.
Resolution-based pricing may lead to customer dissatisfaction if costs increase.
Dependency on partners like New Relic may affect Mux's service quality.

Differentiation

Mux offers a best-in-class performance analytics tool trusted by major companies.
Mux Video provides a simple API for video hosting, encoding, and streaming.
Mux's platform includes unique features like automatic thumbnails and data-driven encoding.

Upsides

Increased demand for personalized video experiences boosts Mux's API offerings.
The rise of AI-driven video content creation presents integration opportunities for Mux.
5G network expansion enhances Mux's QoS monitoring tools for better performance insights.

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