Database Reliability Engineer III (Remote)
CrowdstrikeFull Time
Senior (5 to 8 years)
Candidates should have 3-5 years of industry experience in a technical role and a strong technical foundation in databases, distributed systems, cloud platforms (AWS, GCP, Azure), Linux/Unix administration, or programming/scripting (Python, Bash, Java, etc.). Excellent problem-solving, analytical, and communication skills are essential, along with a proactive, customer-first mindset and the ability to work independently in a remote environment while collaborating globally.
The Technical Support Engineer will provide timely, empathetic, and technically sound assistance to customers using YugabyteDB, troubleshooting and resolving issues related to distributed databases, cloud infrastructure, APIs, and application integrations. They will collaborate with Engineering, Product, and Documentation teams, maintain detailed case documentation, contribute to knowledge base articles, and continuously learn new technologies. This role also includes participation in a global on-call rotation and weekend support.
Distributed SQL database for cloud applications
Yugabyte offers a distributed SQL database called YugabyteDB, designed for large-scale applications that require high availability and resilience. The database allows businesses to manage vast amounts of data across multiple locations, ensuring accessibility and security. Unlike competitors, Yugabyte combines an open-source version with commercial offerings, providing flexibility and enterprise-grade support. The company's goal is to deliver reliable database solutions for data-intensive industries such as finance, e-commerce, and healthcare.