Technical Support Engineer at Thermo Fisher Scientific

Swindon, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceutical, Life SciencesIndustries

Requirements

Minimum HNC 3 in relatable engineering subject area
Proven experience within a maintenance engineering role, preferably in a pharmaceutical processing environment
Positive and optimistic in approach to work
Calm and pragmatic with strong organisational abilities
Dynamic, self-motivated, pro-active approach to tackling ambitious assignments
Strong project ownership
Detailed understanding of pharmaceutical processing equipment and/or supporting GMP infrastructure
Willingness to work both independently and collaboratively with other team members and third-party companies
Adherence to Good Manufacturing Practices (GMP) Safety Standards, Cleanroom protocols (no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc.), and PPE requirements (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Ability to stand for full shift

Responsibilities

Ensure routine inspections and routine maintenance is conducted according to schedule, and repairs are completed as soon as practically possible; coordinate diagnosis of issues and implement robust solutions with right first-time principles
Oversee new installs and upgrades, integrate into ongoing site schedule for upkeep; ensure compliance with current regulations and standards, perform GAP assessments on existing equipment to optimise performance; introduce future-proofing with newest technology and systems
Follow established guidelines for safe working environment, stay updated on latest standards and approaches; coordinate scheduled safety inspections and audits
Maintain accurate records of all work performed on equipment; develop innovative ways to capture performance characteristics such as mean time to failure; identify improvements to existing approaches; assist in development, implementation, and upkeep of preventive maintenance programs
Work closely with other engineering team members to coordinate and support maintenance activities; proactively improve team's knowledge in area of expertise; provide hands-on technical mentorship; structure training program for the team and seek new training opportunities
Lead all aspects of site’s management of direct and indirect production equipment, including lifecycle management from installation through to end of life (inspecting, fault finding, repairing, maintaining, upgrading precision pharmaceutical equipment)
Provide oversight and engineering specialist support for a section of the production footprint, ensuring enduring solutions and latest technologies are used where appropriate

Skills

Key technologies and capabilities for this role

GMP ComplianceEquipment MaintenanceFault FindingRepairPharmaceutical EquipmentCleanroom ProtocolsPPE UsageLifecycle ManagementPrecision Equipment

Questions & Answers

Common questions about this position

Is this a remote position or does it require on-site work?

This is an on-site role requiring presence in a cleanroom environment with adherence to GMP standards, office work, and some PPE, including standing for full shifts.

What skills and experience are required for the Technical Support Engineer role?

The role requires a detailed understanding of pharmaceutical processing equipment and/or supporting GMP infrastructure, knowledge of maintenance, repair, installation, upgrades, safety compliance, and documentation.

What is the work schedule for this position?

The work schedule is standard Monday through Friday.

What is the company culture like at Thermo Fisher Scientific?

You'll be surrounded by a diverse, hardworking team that shares your passion for exploration and discovery, with opportunities to make meaningful contributions supported by significant R&D investment.

What makes a strong candidate for this Technical Support Engineer position?

A strong candidate is highly knowledgeable, willing to work independently and collaboratively, passionate about the role, and experienced in lifecycle management of production equipment in a GMP pharmaceutical environment.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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