Technical Project Manager - PMS Gateway

About Us

Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality!

We're seeking a Technical Project Manager to join our globally distributed Property Management System (PMS) Integrations Engineering team and drive the successful delivery of critical integrations that power our hospitality platform. In this role, you'll be at the intersection of technology and hospitality, working with some of the sector's biggest companies to expand and enhance our integration capabilities.

You'll collaborate closely with Engineering and Product to execute on our integration roadmap while managing relationships with external stakeholders from leading Property Management System providers. This role requires someone who thrives in ambiguity, excels at unblocking complex technical challenges, and has a proven track record of delivering projects on time.

Reporting directly to the Engineering Lead, you'll manage multiple concurrent integration projects - both new implementations and updates to existing integrations driven by customer requirements and new Canary product offerings. This role is fully remote!

Key Responsibilities

• Partner with Engineering Lead and Product Manager to execute on integration roadmap
• Manage multiple concurrent integration projects, including external communications, resource allocation and capacity planning
• Facilitate all communication with external stakeholders, establishing clear milestones and deliverables
• Create and maintain comprehensive integration documentation for internal and external use
• Participate in early-stage scoping conversations for new integration opportunities
• Identify and proactively remove blockers that could impact delivery timelines
• Work with external stakeholders across the global including US, EMEA and APAC

Qualifications

• 2+ years of project management experience in a technology-driven environment
• Proven track record of delivering complex technical projects on schedule
• Understanding of APIs, webhooks, and data synchronization concepts
• Experience working directly with engineering teams and understanding technical constraints
• Solid communication skills with ability to translate technical concepts for non-technical stakeholders
• Expertise in breaking down large projects into milestones, managing deliverables, and tracking dependencies
• Experience managing multiple concurrent projects, making resource allocation decisions and informed trade-offs
• Experience with product management tools such as Linear, Jira, or Asana
• Ability to work effectively in a globally distributed team environment

Bonus Points

• Experience in the hospitality technology sector or with PMS/hotel systems
• Experience with Agile/Scrum methodologies
• PMP or similar project management certification
• Experience managing vendor relationships or B2B partnerships
• Experience with OKR planning and execution

Additional Benefits

We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:

• Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
• Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
• Professional Development