Technical Project Manager – Middle East Operations (Dubai based) at Everbridge

Dubai, Dubai, United Arab Emirates

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Public Safety, Government, Emergency ServicesIndustries

Requirements

Minimum 8 years’ experience in System Engineering, DevOps, or Technical Project Management
Strong technical background in Windows Server, PowerShell, SQL, GIT, and API integrations
Bachelor’s or master’s degree in computer science, Engineering, or a related field
Excellent communication and stakeholder management skills
Fluent in English; Arabic and/or French highly desirable
Nice to Have: Knowledge of DevOps tools (Ansible, Azure DevOps), .NET / C#, IIS, GIS systems, or telephony integrations; certifications such as PMP, ITIL, or Agile

Responsibilities

Manage a portfolio of UAE customers, ensuring high service continuity, stability, and satisfaction
Oversee incidents, change requests, and maintenance activities in line with SLAs
Plan and deliver system upgrades, enhancements, and technical roadmaps
Act as a key liaison between clients, partners, and internal teams
Lead deployment and configuration of Techwan / Everbridge applications in on-prem environments
Administer and automate tasks in Windows Server using PowerShell
Manage SQL Server databases and GIT-based deployments
Troubleshoot, test, and integrate third-party systems and APIs
Support sales and business development with demos, workshops, and technical input
Build trusted relationships with government and public safety customers
Collaborate in Arabic, English, and French, ensuring cultural and operational alignment

Skills

Technical Project Management

System Engineering

DevOps

PowerShell

Windows Server

SQL Server

GIT

API Integration

On-Prem Deployments

Project Lifecycle Management

SLA Management

Troubleshooting

System Administration

Everbridge

Critical event management solutions for organizations

About Everbridge

Everbridge provides critical event management solutions to help enterprises and government organizations prepare for, respond to, and recover from emergencies. Their products combine intelligent automation with extensive risk data, allowing clients to effectively manage crises and minimize disruptions to their operations. Unlike many competitors, Everbridge focuses on a comprehensive suite of services that are tailored to the specific needs of various sectors, including healthcare and government. The company's goal is to enhance organizational resilience, ensuring that clients can protect their people and maintain productivity even in challenging situations.

Boston, MassachusettsHeadquarters

2002Year Founded

$20.5MTotal Funding

IPOCompany Stage

Government & Public Sector, Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Dental Insurance

Vision Insurance

Health Insurance

Life Insurance

PTO/Vacation Policy

Paid Holidays

Maternity / Paternity Leave

401K / Retirement Plan

Performance Bonus

Employee Stock Purchase Plan

Free Food

Work From Home Policy

Company Social Outings

Unique Office Space

Risks

Thoma Bravo's acquisition may disrupt Everbridge's operations and client relationships.

Integration of Infinite Blue's solutions may face challenges affecting service delivery.

Delisting from Nasdaq could impact Everbridge's visibility and investor relations.

Differentiation

Everbridge offers a comprehensive suite of critical event management solutions.

The platform supports over 100 communication devices across 200 countries and territories.

Everbridge serves major clients, including top U.S. cities and global automakers.

Upsides

Thoma Bravo's acquisition may enhance Everbridge's market presence and product offerings.

Everbridge 360(TM) Alert Management improves remote management of critical events.

Growing demand for cybersecurity boosts Everbridge's business continuity solutions.

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