[Remote] Technical Project Manager at Flock Safety

United States

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$120,000 – $130,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Public Safety, SoftwareIndustries

Requirements

Candidates must have at least 2 years of experience in project management roles, specifically managing technically complex software implementations with multiple integrations such as CAD, VMS, data streams, or API-based services. Comfort with various customer contact channels like phone, chat, and email is required, with bonus points for experience with Salesforce or similar tools and project management tools like TaskRay. The ability to read and interpret technical documentation and facilitate communication between customer IT teams and internal engineering teams is also essential.

Responsibilities

The Technical Project Manager will lead end-to-end implementations of FlockOS software, acting as the primary customer contact and guiding them through a technical process. This includes hosting regular meetings, translating complex technical requirements for non-technical stakeholders, and managing multiple action items across customer implementations. Responsibilities also involve maintaining detailed project statuses, partnering with internal teams like Product, Engineering, and Sales to resolve escalated situations, and coordinating across software systems, customer IT infrastructure, and internal engineering teams.

Skills

Project Management

Technical Implementation

Customer Relations

Cross-functional Collaboration

Engineering

Marketing

Customer Success

Flock Safety

License plate reader cameras for crime prevention

About Flock Safety

Flock Safety provides a system aimed at enhancing public safety through crime prevention while ensuring privacy and reducing bias. The main product is a network of license plate reader cameras that capture essential vehicle information, which helps in solving crimes. These cameras utilize machine learning technology to ensure that the data collected is objective and ethically used. Flock Safety serves a variety of clients, including neighborhoods, businesses, and law enforcement agencies in over 1,000 cities. The company operates on a subscription model, where clients pay for the installation, maintenance, and access to data and analytics. This approach not only generates a steady revenue stream but also allows clients to benefit from ongoing updates and support. Flock Safety's goal is to create safer communities by providing effective crime prevention tools that respect individual privacy and foster trust between the public and law enforcement.

Atlanta, GeorgiaHeadquarters

2017Year Founded

$372.2MTotal Funding

SERIES_ECompany Stage

Government & Public Sector, Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Unlimited PTO

12 paid holidays

Fully-paid health benefits

16 weeks of parental leave

Work from home allowance

Learning & development stipend

Home office stipend

Risks

Privacy concerns may lead to legal challenges affecting ALPR technology operations.

Integration of drone technology may increase operational costs and financial strain.

Economic downturns could reduce client spending on subscription-based services.

Differentiation

Flock Safety integrates ALPR cameras with AI for unbiased crime-solving data.

The company offers a full-service, maintenance-free technology solution for public safety.

Flock Safety's platform combines community power to enhance safety across cities and businesses.

Upsides

Acquisition of Aerodome enhances drone technology for public safety solutions.

Partnership with MS2 expands AI Traffic Analytics capabilities for state agencies.

Solar-Powered Condor video solutions increase market penetration in infrastructure-lacking areas.

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