Technical Product Owner- II (Engineering Manager - DevOps Team) at MindTickle

Pune, Maharashtra, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

8+ years of experience in DevOps/SRE/Infrastructure engineering roles, with at least 2 years in a leadership or technical ownership capacity
Strong understanding of CI/CD pipelines, infra-as-code, Kubernetes, Helm, monitoring systems (Prometheus, Loki, Grafana), and logging infrastructure
Proven experience driving platform/tooling decisions and leading cross-functional prioritization

Responsibilities

Lead the planning, prioritization, and execution of projects and operational tasks within the DevOps team
Drive the consolidation and standardization of observability, logging, monitoring, and release infrastructure
Establish clear operational boundaries and runbooks between DevOps and other engineering teams
Partner with stakeholders to drive cost governance, forecasting, and proactive optimization initiatives
Improve the team’s execution health through regular grooming, sprint rituals, and retrospective learnings
Guide incident response, RCA follow-through, and prevention planning in collaboration with the broader org
Develop and mentor team members, ensuring distributed ownership, cross-skill coverage, and technical depth
Drive security and access control hygiene in partnership with the platform, compliance, and security teams
Evolve DevOps from a support function to a strategic enabler through investments in automation, self-service, and reliability
Standardize logging & monitoring at scale to support spiky traffic, tenant isolation, and actionable alerts
Create a culture of cost ownership with visibility, processes, and rituals for infra usage optimization
Reduce incident fatigue & improve recovery by streamlining on-call and incident response workflows
Bring clarity to ownership & prioritization by building systems to separate fire-fighting from strategic execution
Build stronger team foundations by fostering a transparent, collaborative, and high-trust environment

Skills

DevOps

SRE

Observability

Loki

Logging

Monitoring

Alerting

CI/CD

Automation

Incident Response

Cost Governance

Infrastructure Optimization

Platform Security

MindTickle

Sales readiness and enablement platform

About MindTickle

MindTickle provides sales readiness and enablement solutions through a platform that focuses on training sales teams using micro-learning, social interactions, and gamified methods. The platform delivers small, digestible learning content that engages users and enhances their training experience. MindTickle caters to a diverse range of clients, from small businesses to large enterprises, particularly in customer-centric industries like MedTech and technology. Unlike many competitors, MindTickle offers a subscription-based software as a service (SaaS) model, allowing clients to access their tools based on user needs and service levels. Key features of the platform include virtual coaching tools, data-driven insights, and readiness assessments, all aimed at improving sales skills and customer interactions. The company's goal is to continuously enhance sales capabilities and ensure teams are well-prepared to deliver exceptional customer experiences.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$273.6MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Enterprise Software, EducationIndustries

501-1,000Employees