[Remote] Senior Tech Lead – SRE at Humana

San Antonio, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, TechnologyIndustries

Requirements

Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
7+ years of relevant experience in SRE, DevOps, or software engineering, including 2+ years in a technical leadership role
Proficiency with cloud platforms (AWS, Azure, GCP), container orchestration, and automation tools
Strong scripting and programming skills (e.g., Python, Go, Bash)
Deep understanding of distributed systems, networking, and security principles
Proven experience leading large-scale incident response and postmortem processes
Excellent communication and stakeholder management skills
Ability to provide high-speed DSL or cable modem (25 Mbps download x 10 Mbps upload) for home office; no satellite or wireless internet
Dedicated home office space lacking interruptions to protect PHI/HIPAA information

Responsibilities

Lead SRE team initiatives focused on system reliability, automation, and operational excellence
Architect and implement solutions to enhance availability, performance, and scalability of cloud and on-premises services
Oversee incident management processes, ensuring timely response and thorough root cause analysis
Develop and refine monitoring, alerting, and reporting frameworks; ensure actionable insights for service health
Guide adoption of Infrastructure as Code (IaC) and CI/CD pipelines to streamline deployments and reduce risk
Collaborate with software engineering and product teams to integrate reliability requirements into design and development
Mentor engineers on SRE principles, fostering a culture of continuous improvement and operational rigor
Establish service level objectives (SLOs), service level indicators (SLIs), and error budgets in partnership with stakeholders
Manage on-call rotations, ensuring effective coverage and knowledge sharing
Document architectural decisions, operational procedures, and incident retrospectives

Skills

Key technologies and capabilities for this role

SREDevOpsAWSAzureGCPContainer OrchestrationPythonGoBashIaCCI/CDMonitoringAlertingIncident ManagementSLOsSLIs

Questions & Answers

Common questions about this position

Is this a remote position, and what are the work-at-home requirements?

This is a remote position with work-at-home requirements including a high-speed DSL or cable modem (minimum 25 Mbps download x 10 Mbps upload), no satellite or wireless internet allowed, and a dedicated space to protect PHI/HIPAA information. Associates in California receive payment for internet expenses.

What are the required qualifications and experience for this Senior Tech Lead – SRE role?

Candidates need a Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent), 7+ years in SRE, DevOps, or software engineering including 2+ years in technical leadership, proficiency with cloud platforms (AWS, Azure, GCP), container orchestration, automation tools, scripting/programming (Python, Go, Bash), and deep knowledge of distributed systems, networking, and security.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does the SRE team culture emphasize at Humana?

The role involves mentoring engineers on SRE principles, fostering a culture of continuous improvement and operational rigor, while championing reliability, scalability, performance, and collaboration across teams.

What makes a strong candidate for this Senior Tech Lead – SRE position?

A strong candidate will have 7+ years of SRE/DevOps experience with 2+ years in technical leadership, proven skills in cloud platforms, automation, incident management, and the ability to mentor teams and drive best practices in reliability.

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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