Technical Partner Manager

Employment Type: Full-Time

Position Overview

BlueCat is a key player in the rapidly growing space of Intelligent Network Operations. We are seeking a Technical Partner Manager (TPM) to drive increased market share by enhancing channel partner enablement, growing channel revenue, acquiring new logos, and shortening sales cycles. The TPM role is a three-pillar position encompassing channel technical presales, channel account management, and direct sales cycle support.

About BlueCat

BlueCat is a hidden gem disrupting the market with its Intelligent NetOps solution, which links foundational core services with a deep, predictive understanding of network health and performance. Our solution helps organizations improve change readiness, enhance agility, and mitigate risks associated with high rates of change.

We are proud of our award-winning culture and are a certified "Great Place to Work." BlueCat is recognized as one of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.

Responsibilities

• Provide technical pre-sales support and enablement to a diverse partner and channel ecosystem.
• Consult on solution architecture within the context of client network infrastructure and business goals.
• Deliver on-site and web-based presentations to broad audiences.
• Actively participate in trade shows, seminars, and speaking engagements.
• Help identify new business opportunities.
• Provide feedback to Product Management and Engineering on product functionality and future enhancements.
• Focus on net new business generated by the Channel and expand the Partner network.
• Develop strong relationships and be viewed as a “trusted advisor” with BlueCat partners, growing the partner relationship.
• Educate partners on best practices to support their client base successfully and reflect the BlueCat brand as a market leader.
• Ensure alignment of strategy with BlueCat Partner teams, understanding their coverage models, strategies, and focus areas (target accounts, verticals, geography, market coverage).
• Regularly provide insight on partners’ needs to internal teams, representing their views, requirements, and experiences throughout the organization.

Requirements

• Experience and familiarity providing technical support and enablement to resell and MSP partners in North America.
• Strong network system administration experience.
• Very familiar with IP protocol, DNS, ISC BIND, MS DNS, and DHCP.
• Experience designing solution architectures for enterprise software, networking, virtualization, or systems integration companies.
• Experience with routing, switching, and LAN/WAN design.
• Experience in Cloud technologies.
• Strong technical background.
• Capability for advanced solution engineering.
• Familiarity with the channel sales model.
• Elevated sales acumen.
• Strong presentation skills.
• Understanding of the intricacies of a complex sales cycle for clients and partners is essential.

Application Instructions

Please refer to the application portal for specific application instructions.

Company Information

BlueCat is at the forefront of Intelligent Network Operations, enabling organizations to improve network agility and mitigate risks. We foster an award-winning culture and are committed to creating a supportive and inclusive workplace.