Technical lead manager, corporate IT at Writer

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

AI, TechnologyIndustries

Requirements

(Note: Requirements section appears truncated in provided description)

Responsibilities

Lead global procurement strategy for endpoints, servers, and specialized AI hardware (GPUs, TPUs)
Negotiate enterprise agreements saving 30%+ on hardware and software spend
Establish vendor relationships with key OEMs and software providers
Create standardized hardware configurations for different role types
Manage refresh cycles optimizing performance vs. cost
Build procurement workflows with automated approval chains
Coordinate logistics for global equipment distribution and returns
Centralize license management across 200+ software applications
Implement software asset management (SAM) platform for real-time visibility
Create automated true-up processes for enterprise agreements
Build license harvesting programs reclaiming unused seats
Establish showback/chargeback models for departmental spending
Develop compliance dashboard preventing audit risks
Negotiate and manage contracts for AI development tools and platforms
Implement AI chatbots for Level 1 support handling 70% of requests
Deploy intelligent ticket routing and categorization using NLP
Create predictive analytics for incident prevention
Build automated fulfillment for common requests (access, software, hardware)
Develop virtual IT assistant for employee self-service
Implement sentiment analysis for service quality monitoring
Create automation playbooks for repetitive IT tasks
Design scalable IT architecture supporting 10x growth
Implement configuration management and monitoring systems
Build disaster recovery and business continuity capabilities
Create network infrastructure supporting hybrid work
Establish VPN and remote access solutions
Deploy collaboration tools and video conferencing infrastructure
Manage certificates, domains, and DNS infrastructure
Architect enterprise IAM strategy with SSO/MFA everywhere
Implement automated provisioning/deprovisioning workflows
Design role-based access control (RBAC) frameworks
Build identity lifecycle management from hire to retire
Create privileged access management for sensitive systems
Establish access review and certification processes
Integrate IAM with HR systems for real-time updates
Deploy unified endpoint management (UEM) platform
Implement zero-touch deployment for global workforce
Create device compliance policies and enforcement
Build remote support capabilities for distributed teams
Establish mobile device management for BYOD
Manage firmware updates and security patching
Create asset tracking from procurement to disposal
Transform IT from support function to business enabler
Implement ITSM platform with integrated knowledge base
Create service catalog with automated fulfillment
Build employee experience scoring and feedback loops
Establish SLAs aligned with business priorities
Develop proactive support using predictive analytics
Create IT concierge service for executive support
Implement FinOps practices for IT spend visibility
Create cost allocation models by department/project
Build automated budget tracking and alerting
Develop benchmarks for IT spend per employee
Establish vendor scorecards and performance metrics
Optimize licensing through usage analytics
Create TCO models for build vs. buy decisions

Skills

GPUs

TPUs

Hardware Procurement

Software Procurement

Vendor Negotiation

License Management

SAM Platform

AI Chatbots

NLP

Predictive Analytics

IT Automation

Sentiment Analysis

Procurement Workflows

Writer

AI platform for business process optimization

About Writer

Writer.com provides a platform that uses artificial intelligence to enhance business processes for various clients, including major companies. The platform integrates Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to tailor AI solutions to a client's specific brand and knowledge. LLMs generate human-like text, NLP helps computers understand human language, and ML enables learning from data. Writer's platform is built on secure, enterprise-grade LLMs called Palmyra, which are designed to be open and transparent, ensuring that client data is never used for training. This allows clients to self-host the models, giving them control and visibility over their data. The platform assists businesses in speeding up processes and generating customized outputs, such as summaries and insights, while adhering to legal and brand guidelines. Writer.com operates on a subscription-based model, where clients pay a recurring fee for access to its features.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$317.1MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees