Technical Lead, Digital Customer Experience & CRM at Prologis

Denver, Colorado, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Real Estate, Supply ChainIndustries

Requirements

10+ years of experience providing technical leadership and guiding cross-functional development teams
Extensive hands-on experience customizing and configuring content management systems such as Drupal or AEM
Proficient in using web analytics tools like Hotjar, Google Analytics (GA4), and Google Tag Manager to derive user insights
Demonstrated ability to lead complex technical initiatives and mentor engineering teams in high-velocity, agile environments
Expertise in modern application architecture, microservices, and cloud platforms including AWS, GCP, and Azure
Practical knowledge of AI/ML technologies, with a strong ability to evaluate when to leverage emerging tools versus established systems
Hands-on experience with DevOps and Infrastructure as Code (IaC), preferably using Terraform or Ansible
Skilled in using Node.js (v18+) and TypeScript to build scalable batch processing and RESTful applications
Excellent communication and influence skills, with a proven ability to align technical strategies with business objectives and engage across stakeholder levels
Experience in defining, monitoring, and delivering on OKRs to ensure alignment with strategic priorities and measurable business impact
(Preferred) Bachelor’s degree in Computer Science, Management Information Systems, or a related technical discipline
(Preferred) Demonstrates a proactive, results-driven mindset with a strong sense of ownership and accountability
(Preferred) Extensive hands-on experience

Responsibilities

Architect and deliver scalable, customer-centric digital experiences and applications that enhance satisfaction and build loyalty
Foster cross-functional collaboration among developers, designers, product owners, and stakeholders to ensure cohesive execution across web platforms
Lead the integration of third-party tools and custom-built solutions in a high-availability environment that supports essential business operations
Evaluate and guide the use of AI-driven innovations alongside traditional approaches to shape effective, forward-looking technical strategies
Remain actively involved in architecture, design, and technical leadership to strike the right balance between speed, quality, and sustainability
Translate strategic business goals into secure, scalable, and maintainable technical architectures that align with long-term objectives
Advocate for the use of AI-enabled development tools and practices to enhance engineering efficiency and drive innovation across technical leadership teams

Skills

Key technologies and capabilities for this role

CRMAIDigital Customer ExperienceScalable ArchitectureWeb PlatformsThird-Party IntegrationHigh AvailabilityCross-Functional Collaboration

Questions & Answers

Common questions about this position

What salary is offered for this Technical Lead position?

This information is not specified in the job description.

Is this Technical Lead role remote or office-based?

This information is not specified in the job description.

What skills are required for this Technical Lead role?

Candidates need 10+ years of technical leadership experience guiding cross-functional teams, extensive hands-on experience with CMS like Drupal or AEM, proficiency in web analytics tools such as Hotjar, Google Analytics (GA4), and Google Tag Manager, and the ability to lead complex initiatives in agile environments.

What is the company culture like at Prologis?

Prologis emphasizes innovation, sustainability, cross-functional collaboration, and forward-thinking technical leadership to create customer-centric digital experiences.

What makes a strong candidate for this Technical Lead position?

A strong candidate has 10+ years of technical leadership, hands-on CMS experience with Drupal or AEM, proficiency in web analytics tools, and proven ability to lead and mentor teams in agile, high-velocity settings.