Technical Implementation Specialist, Ecommerce at Tonal

San Francisco, California, United States

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$130,000 – $150,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, FitnessIndustries

Requirements

4+ years of experience in ecommerce, product management, or technical project delivery — with strong familiarity with platform implementation
Hands-on experience with Shopify (ideally Shopify Plus), including theme configuration, app integrations, and platform limitations
Capable of writing detailed technical requirements and communicating clearly across technical and non-technical audiences
Comfortable managing third-party developers, vendors, and sprint workflows to ensure successful execution
Able to step in and execute directly when appropriate — whether configuring settings, testing site behavior, or making small theme edits
Excellent organizational and project management skills; highly detail-oriented and proactive
Familiar with tools like Jira, Google Analytics, Shopify Admin, and CMS best practices

Responsibilities

Translate business objectives and strategic website initiatives into detailed technical requirements, user stories, and documentation
Own project management and technical delivery of ecommerce initiatives — from site enhancements to tool integrations
Assess feasibility of requests and define clear paths to execution, whether self-implemented or via third-party partners
Collaborate cross-functionally with Marketing, Engineering, Customer Support, and Finance teams to align on priorities, timing, and impact
Partner with external developers, Shopify support, and vendors to ensure timely and high-quality execution
Maintain clear documentation of site architecture, systems integrations, and vendor workflows
Contribute to front-end configuration, testing, or troubleshooting as needed, especially in Shopify admin or theme settings
Identify and recommend tools, apps, or technical workflows to improve efficiency and platform performance
Support QA and validation for new features, experiments, or site updates

Skills

Shopify

Ecommerce

Project Management

User Stories

Technical Requirements

Systems Integrations

Front-end Configuration

Theme Settings

Vendor Management

Documentation

Tonal

Home gym system with personalized workouts

About Tonal

Tonal offers a home gym solution that combines technology and fitness. Its main product is a wall-mounted fitness system that uses artificial intelligence to create personalized workout plans. This system tracks user performance and provides real-time feedback, helping users achieve their fitness goals. Tonal's equipment can adapt to different fitness levels, offering up to 200 pounds of adjustable weight and the capability to perform over 245 exercises. Unlike many competitors, Tonal focuses on providing a complete fitness experience in one device, eliminating the need for multiple gym equipment or memberships. The company's goal is to make fitness more accessible and convenient for everyone, with a business model that includes selling the equipment and offering a subscription service for ongoing personalized workout programs.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$564.2MTotal Funding

LATE_VCCompany Stage

Consumer Software, AI & Machine Learning, Consumer GoodsIndustries

201-500Employees