Technical Implementation Specialist, Ecommerce at Tonal

San Francisco, California, United States

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$130,000 – $150,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, FitnessIndustries

Requirements

4+ years of experience in ecommerce, product management, or technical project delivery — with strong familiarity with platform implementation
Hands-on experience with Shopify (ideally Shopify Plus), including theme configuration, app integrations, and platform limitations
Capable of writing detailed technical requirements and communicating clearly across technical and non-technical audiences
Comfortable managing third-party developers, vendors, and sprint workflows to ensure successful execution
Able to step in and execute directly when appropriate — whether configuring settings, testing site behavior, or making small theme edits
Excellent organizational and project management skills; highly detail-oriented and proactive
Familiar with tools like Jira, Google Analytics, Shopify Admin, and CMS best practices

Responsibilities

Translate business objectives and strategic website initiatives into detailed technical requirements, user stories, and documentation
Own project management and technical delivery of ecommerce initiatives — from site enhancements to tool integrations
Assess feasibility of requests and define clear paths to execution, whether self-implemented or via third-party partners
Collaborate cross-functionally with Marketing, Engineering, Customer Support, and Finance teams to align on priorities, timing, and impact
Partner with external developers, Shopify support, and vendors to ensure timely and high-quality execution
Maintain clear documentation of site architecture, systems integrations, and vendor workflows
Contribute to front-end configuration, testing, or troubleshooting as needed, especially in Shopify admin or theme settings
Identify and recommend tools, apps, or technical workflows to improve efficiency and platform performance
Support QA and validation for new features, experiments, or site updates

Skills

Key technologies and capabilities for this role

ShopifyEcommerceProject ManagementUser StoriesTechnical RequirementsSystems IntegrationsFront-end ConfigurationTheme SettingsVendor ManagementDocumentation

Questions & Answers

Common questions about this position

What is the salary range for the Technical Implementation Specialist role?

The salary range is $130K - $150K.

Is this position remote or hybrid?

The position is hybrid.

What skills and experience are required for this role?

Candidates need 4+ years in ecommerce, product management, or technical project delivery with strong Shopify (ideally Shopify Plus) experience including theme configuration and app integrations, plus skills in writing technical requirements, managing third-party developers, and using tools like Jira and Google Analytics.

What is the company culture like at Tonal?

Tonal is revolutionizing strength training with a smart fitness system, focused on pushing boundaries, reimagining possibilities, and enhancing products to help people lead healthier lives through personalized workouts.

What makes a strong candidate for this Technical Implementation Specialist position?

Strong candidates have 4+ years of ecommerce or technical project experience, hands-on Shopify expertise, project management skills, and the ability to collaborate cross-functionally while executing directly when needed.

Tonal

Home gym system with personalized workouts

About Tonal

Tonal offers a home gym solution that combines technology and fitness. Its main product is a wall-mounted fitness system that uses artificial intelligence to create personalized workout plans. This system tracks user performance and provides real-time feedback, helping users achieve their fitness goals. Tonal's equipment can adapt to different fitness levels, offering up to 200 pounds of adjustable weight and the capability to perform over 245 exercises. Unlike many competitors, Tonal focuses on providing a complete fitness experience in one device, eliminating the need for multiple gym equipment or memberships. The company's goal is to make fitness more accessible and convenient for everyone, with a business model that includes selling the equipment and offering a subscription service for ongoing personalized workout programs.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$564.2MTotal Funding

LATE_VCCompany Stage

Consumer Software, AI & Machine Learning, Consumer GoodsIndustries

201-500Employees