Technical Implementation Consultant

Costa Rica

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

NoVisa

Govtech, Government TechnologyIndustries

Requirements

Candidates must reside in Costa Rica and possess a BA/BS degree or equivalent experience. Required expertise includes Web 2.0, social media, web interactive capabilities, and digital communication options like email, SMS, and RSS. Advanced knowledge of PHP, WordPress, JavaScript/jQuery, mobile apps, Web Services, HTML5, and APIs is a plus. Experience implementing and managing complete technical projects with large organizations, strong client focus, world-class problem-solving skills, excellent communication abilities, and project management experience, preferably with public-sector clients, are essential.

Responsibilities

The Technical Implementation Consultant will lead and manage multiple Granicus technical product implementations and solutions, ensuring they are completed on schedule and with high quality. They will advocate for best practices in client setups to ensure long-term success, clarify and drive implementation commitments, and develop training and implementation documentation for customized implementations. This role also involves conducting system training for client administrators and developers, establishing clear accountability, and maintaining project plans and status communications for assigned engagements.

Skills

Web Services

TMS

APIs

Product Integrations

Technical Knowledge

Client Success

Granicus

Digital solutions for government agencies

About Granicus

Granicus provides digital solutions specifically designed for government agencies and public sector organizations. Their software products help improve the efficiency and transparency of government operations. Granicus offers a variety of tools, including platforms for managing public meetings, live streaming legislative sessions, and facilitating citizen engagement and feedback. These solutions enable government entities to communicate better with citizens and deliver services online more effectively. Unlike many competitors, Granicus focuses exclusively on the GovTech market, catering to a wide range of clients from federal to local government levels. The company's goal is to enhance public engagement and streamline government processes through technology, generating revenue primarily through subscription-based services and professional support.

Core, West VirginiaHeadquarters

1999Year Founded

$10MTotal Funding

EARLY_VCCompany Stage

Government & Public SectorIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

401(k) Company Match

Paid Parental Leave

Group legal coverage

Risks

Integration challenges with Simpleview and SmartGov may delay product enhancements.

Focus on destination marketing could divert attention from core GovTech services.

Intensifying competition in the GovTech market pressures Granicus to innovate rapidly.

Differentiation

Granicus specializes in digital solutions for government agencies, enhancing public engagement.

The company offers subscription-based services, ensuring a steady revenue stream.

Granicus provides tools for managing public meetings and live video streaming.

Upsides

Increased demand for digital public engagement tools boosts Granicus' market potential.

Acquisitions of Simpleview and SmartGov expand Granicus' market share and service offerings.

Growing government funding for digital transformation projects offers new revenue streams.

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