Technical Field Specialist at TSMG

Seattle, Washington, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Candidates should possess a Bachelor's degree or a minimum of 2-3 years of relevant testing or technical support experience, with at least 1 year of QA testing or mobile app technical support experience. Familiarity with mobile and web technologies, organizational tools such as Google Spreadsheets and Excel (including SQL, Javascript, etc.), and strong verbal and written English communication skills are required. A valid driver’s license and a clean driving and criminal record are also necessary.

Responsibilities

The Technical Field Specialist will prepare devices for field operations by reviewing configuration requirements, ensuring proper device setup, and obtaining devices from inventory. They will conduct trial runs, lead in-field data collection, provide status updates, address technical issues, document pilot results and downtimes, verify data transfer, participate in data analysis, and proactively identify areas for program improvement. The role also involves collaborating with the Field Operations Manager and Operations Lead, guiding less technical field operators, and escalating issues to Client Staff as needed.

Skills

QA Testing

Mobile Apps

Mobile Technologies

Web Technologies

Excel

Google Sheets

SQL

JavaScript

TSMG

Specialized data collection for tech companies

About TSMG

TSMG specializes in data collection services, primarily supporting tech companies in Europe and North America. The company manages complex data collection projects, providing comprehensive support that includes recruiting participants and handling logistics. TSMG works with Fortune 500 clients to gather large volumes of accurate and diverse datasets, which are essential for improving AI systems. What sets TSMG apart from its competitors is its ability to assemble and manage high-performing teams, ensuring that projects are executed efficiently and tailored to meet specific client needs. The goal of TSMG is to empower its clients by delivering high-quality data that enhances their operational intelligence.

Warsaw, PolandHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Data & Analytics, Consulting, AI & Machine LearningIndustries

51-200Employees

Risks

Emerging startups offer innovative data solutions at lower costs, threatening TSMG's market share.

Rapid AI advancements may require TSMG to invest in new tools and training.

Stringent data privacy regulations in Europe could increase TSMG's compliance costs.

Differentiation

TSMG offers end-to-end data collection services for Fortune 500 companies.

The company excels in recruiting and managing high-performing teams for complex projects.

TSMG provides tailored solutions by understanding and addressing specific client needs.

Upsides

Growing demand for AI training data boosts TSMG's data collection services.

Remote work expands the talent pool for TSMG's recruitment outsourcing services.

AI integration in travel management enhances service efficiency and personalization.

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