Technical Support Specialist
SkioFull Time
Junior (1 to 2 years)
Key technologies and capabilities for this role
Common questions about this position
This information is not specified in the job description.
The position is onsite or hybrid.
Required skills include 1+ years of QA testing or technical support with Mobile Apps, familiarity with mobile and web technologies, organizational tools like Google Spreadsheets/Excel, strong verbal and written English communication skills, and strong teamwork skills. Plus skills include SQL and Javascript.
The role involves working as an in-field coordinator, guiding less technical field operators, and communicating cross-functionally with local and global teams, stakeholders, Field Operations Manager, Operations Lead, Client Program Managers, and Engineers.
Strong candidates will have a BA/BS degree or 2-3 years of relevant experience, 1+ years in QA testing or technical support with mobile apps, a driver's license with a clean record, and the ability to drive to various local venues.
Specialized data collection for tech companies
TSMG specializes in data collection services, primarily supporting tech companies in Europe and North America. The company manages complex data collection projects, providing comprehensive support that includes recruiting participants and handling logistics. TSMG works with Fortune 500 clients to gather large volumes of accurate and diverse datasets, which are essential for improving AI systems. What sets TSMG apart from its competitors is its ability to assemble and manage high-performing teams, ensuring that projects are executed efficiently and tailored to meet specific client needs. The goal of TSMG is to empower its clients by delivering high-quality data that enhances their operational intelligence.