[Remote] Customer Support Engineer - Mobile Apps & Cybersecurity (Dallas Based - Hybrid) at Zimperium

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Mobile Security, Enterprise SecurityIndustries

Skills

Key technologies and capabilities for this role

Technical supportAndroidMobile application securityTroubleshootingDocumentationCustomer serviceCollaborationAnalytical skills

Questions & Answers

Common questions about this position

What is the work location or arrangement for this role?

The position is hybrid and based in Dallas, Texas.

What is the salary for this Customer Support Engineer position?

This information is not specified in the job description.

What skills are required for this role?

Required skills include strong technical skills, an analytical mindset, ability to research, diagnose, and resolve customer issues, understanding of mobile application security (preferred), and ability to collaborate with product and engineering teams.

What kind of company is Zimperium?

Zimperium is an industry leader in enterprise mobile security, offering a complete mobile threat defense system that provides real-time, on-device protection against mobile cyberattacks and malware.

What makes a strong candidate for this position?

The ideal candidate is self-driven, takes accountability for customer satisfaction, and possesses strong technical and analytical skills.

Zimperium

Mobile security solutions for enterprises and government

About Zimperium

Zimperium focuses on mobile security, providing solutions to protect mobile devices and applications from cyber threats. Its main product, zIPS, is a mobile threat defense software that detects and addresses threats like malware and phishing in real-time. This software is designed for enterprises and government organizations, ensuring their mobile endpoints, such as smartphones and tablets, are secure. Zimperium differentiates itself from competitors by specializing in mobile security and offering tailored consulting services to enhance clients' security strategies. The company's goal is to safeguard sensitive data across various industries, particularly in sectors like healthcare and education, where mobile security is crucial.

Dallas, TexasHeadquarters

2010Year Founded

$70.1MTotal Funding

BUYOUTCompany Stage

Consulting, CybersecurityIndustries

201-500Employees

Benefits

Hybrid Work Options

Risks

Increased competition from companies like Apple could challenge Zimperium's market position.

Sophisticated malware campaigns highlight evolving threats that could outpace current security measures.

Availability on AWS Marketplace exposes Zimperium to increased competition from other vendors.

Differentiation

Zimperium offers a mobile-first security platform for comprehensive mobile device protection.

The company provides real-time threat detection and mitigation for iOS and Android devices.

Zimperium's solutions are available on AWS Marketplace, enhancing accessibility for AWS users.

Upsides

Recognition as a leader in mobile threat defense boosts Zimperium's credibility and client attraction.

Strategic partnership with Cyvatar could expand Zimperium's reach and enhance its portfolio.

Winning Cyber Defense Magazine awards highlights Zimperium's innovation, attracting new customers.

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