SaaS) at EvolutionIQ

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, SaaS, AIIndustries

Requirements

3+ years experience in account and project management, with a proven track record of delivering solutions while meeting external client deadlines
Ability to balance client needs with budget and capacity
Effective communication skills across teams with both technical and non-technical people; along with strong ability to communicate complex problems
Proficiency in data analysis and manipulation with Excel and other analytical tools
Background working with data, as an analyst, consultant, or in a client management capacity
Extreme self-starter and self-motivator, holds self to extremely high standards, and inspires others to do the same
Ability to handle the ups and downs of early startup life
Enthusiasm for team work and pair work
Kind, empathetic, polite and professional

Responsibilities

Provide quality technical & business service delivery for a select group of clients
Provide backup support to Senior TEM’s on top-tier client accounts as needed
Ensure that we are tracking towards client renewal or expansion
Provide day to day project management and delivery of EvolutionIQ solutions for clients throughout the engagement lifecycle, ensuring delivery meets customer requirements on time
Participate in internal & customer-facing conference calls, demonstrations, and presentations
Advocate for the client and provide an “outside in” perspective
Support other business and operational development initiatives, as required
Develop a good understanding of insurance claims data and EvolutionIQ’s solution capabilities
Weekly status updates and escalate project risks to clients and the delivery team
Document client business rules, requirements and processes and ensure proper configuration of the platform
Support critical deployment, change management & eventual success of our operational products
Oversee project timelines, drive status updates, and provide day to day operational leadership with our delivery team

Skills

Key technologies and capabilities for this role

Project ManagementBusiness Systems AnalysisChange ManagementClient EngagementStakeholder ManagementInsurance Claims DataSaaS DeliveryTechnical Demonstrations

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for this role?

This information is not specified in the job description.

What experience and skills are required for the Technical Engagement Manager role?

Candidates need 3+ years in account and project management with a proven track record of delivering solutions on time, effective communication skills with technical and non-technical teams, proficiency in data analysis with Excel and other tools, and a background working with data as an analyst, consultant, or in client management.

What is the company culture like at EvolutionIQ?

The team is the #1 priority, they have been named one of Inc.’s Best Workplaces 3 years in a row, and they value enthusiasm for teamwork and pair work.

What makes a strong candidate for this position?

Strong candidates are extreme self-starters who hold themselves to high standards, can handle startup life, balance client needs with budget and capacity, and have experience delivering projects on time for clients.

EvolutionIQ

AI software for insurance claims handling

About EvolutionIQ

EvolutionIQ creates software for the insurance industry that enhances the claims handling process using artificial intelligence. The software helps insurance examiners and adjusters identify the right claims to focus on, improving efficiency and accuracy. By understanding bodily injuries like a medical expert, it quickly assigns complex claims to specialized teams, leading to faster processing and better outcomes for claimants. The goal of EvolutionIQ is to streamline claims handling, ultimately increasing the number of successful returns to work for claimants.

New York City, New YorkHeadquarters

2019Year Founded

$58.7MTotal Funding

LATE_VCCompany Stage

Enterprise Software, AI & Machine Learning, Financial ServicesIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401(k) Company Match

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Hybrid Work Options

Stock Options

Company Equity

Professional Development Budget

Home Office Stipend

Risks

Integration with CCC's systems may face challenges, delaying acquisition benefits.

Acquisition could shift company culture, causing internal disruptions or turnover.

AI reliance may expose EvolutionIQ to biases, leading to unfair claim outcomes.

Differentiation

EvolutionIQ uses AI to guide claims examiners, improving efficiency and accuracy.

The platform predicts claim trajectories earlier, enhancing Return to Work outcomes.

MedHub integrates medical data synthesis, streamlining claims decision-making.

Upsides

Acquisition by CCC Intelligent Solutions validates EvolutionIQ's AI capabilities in claims management.

Partnership with Lincoln Financial enhances disability claims processes and customer satisfaction.

Recent $10 million equity investment supports expansion and product development.

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