Technical Support Representative (French Speaking)
BigCommerce- Full Time
- Entry Level & New Grad
A highly skilled and tech-savvy Technical Customer Service Agent is sought to support a thriving eCommerce subscription business. This role requires exceptional leadership abilities, extensive customer service management experience, and a solid understanding of eCommerce operations. The ideal candidate will excel in written and verbal English communication, demonstrate strong problem-solving and strategic thinking skills, and thrive in a fast-paced environment while delivering high-level solutions to complex customer issues. As the primary point of contact for valued subscribers, this role will focus on providing outstanding support, resolving technical issues related to subscriptions and the website, and proactively addressing the root causes of recurring problems to enhance the customer experience.
Global employment platform for payroll management
Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.