Candidates must possess a Bachelor's degree in computer science, engineering, business, finance or accounting. A minimum of 4 years of experience in Technical Consulting with ERPs, Implementation, Solutions Consulting, or delivering business SaaS solutions and using APIs is required, preferably within the financial sector. A deep understanding of accounting systems and finance/accounting workflows is essential, alongside strong knowledge of HRIS and/or ERP solutions. Excellent engineering, system design, technical specification writing skills, and the ability to anticipate customers’ needs are necessary. Strong verbal and written communication skills, interpersonal skills, and exceptional organizational, project management, and time management skills are also required.
The Technical Consultant will establish partnerships with Ramp customers and act as a liaison between customers and internal technical teams. They will partner with Customer Success and Account Management teams to communicate Ramp’s technical accounting features and benefits, deliver tailored product demonstrations, and problem-solve technical hurdles. The role involves assessing customer requirements for partnership expansion, supporting complex technical and accounting implementations, and advocating for integration development with Sales and Product teams. They will also maintain technical documentation and support the internal knowledge base for customer use cases and best practices.
Corporate card and spend management platform
Ramp provides a corporate card and spend management platform that helps businesses track expenses and save money. The platform allows finance teams to manage corporate cards, expense reports, and bill payments in one place, and it integrates with tools like Slack for added convenience. Ramp serves a wide range of clients, from large enterprises to creative agencies, and aims to reduce overall expenses through its comprehensive financial tools. Unlike competitors such as Amex and Brex, Ramp generates revenue through interchange fees on card transactions and subscription fees for advanced features. The company's goal is to streamline financial operations for businesses and help them achieve significant cost savings.