Technical Consultant at Flexera

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Software, IT Asset ManagementIndustries

Requirements

Domain knowledge to an expert level in one product set, and preferred working knowledge in two or more product sets (e.g., Flexera FNMS Upgrades, Flexera One, ITVSnow SLM Upgrades, Snow Atlas, CCOSAPEngineering, Snow4Engineering, Productivity Optimizer, App Broker, Risk Monitor)
Base knowledge of Computer/Hardware Networking, Data Science & Analytics, Delivering Cloud Computing Services, Using Customer Relationship Management Software (e.g., SFDC, Gainsight), Using Collaboration and productivity software, API programming (e.g., PowerShell or equivalent, Graph QL), Knowledge of a 3rd Party ITSM tool (e.g., ServiceNow, BMC)
Domain expertise in Core SAM Technologies and Snow Products (e.g., Automation Platform, Risk Monitor, Commander, Snow Cloud Cost)
Data capabilities (e.g., Relationship DB)
Security – working knowledge of applying SSL Certificates; Networking – working knowledge of concepts
Business Skills: Resource Management and Operations, Coordination and Time Management, Project Management, Industry Knowledge, Supporting Sales Communication and Marketing of Products and Services, Customer Experience
Innovation & Creativity: Problem Solving, Analytical Thinking, Creative Thinking, Critical Thinking, Systems Thinking (Process Improvement)
Languages: Business English (as a minimum, other languages as determined by the local market)
Working with People: Active listening, communication, and information sharing

Responsibilities

Deliver Flexera solutions, integrating with surrounding technologies to meet customers' business outcomes
Ensure timely achievement of customer success through best practice onboarding and adoption strategies
Provide credible and relevant technical consulting services, including scoping, estimates, and solution designs
Support delivery team management in setting customer expectations and maintaining ongoing communication
Act as a subject matter expert, supporting internal and external stakeholders as needed
Assist in technical knowledge transfers and share best practice advice
Support delivery of specialist value training and contribute to content development processes
Utilize commercial awareness to highlight opportunities for adapting project scopes to ensure the best outcomes for customers

Skills

Key technologies and capabilities for this role

ITAMFinOpsSaaSCloud ComputingContainersOn-PremisesTechnical ConsultingSolution DesignCustomer OnboardingConfiguration

Questions & Answers

Common questions about this position

What is the employment type for this Technical Consultant role?

This is a full-time position.

Is this Technical Consultant role remote or office-based?

This information is not specified in the job description.

What product skills are required for the Technical Consultant position?

Expert-level domain knowledge in one product set is required, with preferred working knowledge in two or more, including Flexera FNMS Upgrades, Flexera One, ITVSnow SLM Upgrades, Snow Atlas, CCO SAP Engineering, Snow4Engineering, Productivity Optimizer, App Broker, and Risk Monitor.

What digital and tech skills are needed for this role?

Base knowledge is required in Computer/Hardware Networking, Data Science & Analytics, Delivering Cloud Computing Services, and Using Customer Relationship Management Software (e.g., SFDC, Gainsight).

What makes a strong candidate for the Technical Consultant role at Flexera?

Strong candidates will have expert-level knowledge in Flexera product sets, base knowledge in key digital tech areas like cloud computing and CRM software, and the ability to deliver solutions, provide technical consulting, and support customer success.

Flexera

IT management and software optimization solutions

About Flexera

Flexera provides IT management software and optimization solutions that help businesses control their software and IT costs. Its products enable organizations to manage their technology investments more efficiently, particularly during digital transformation efforts. Flexera's main offerings include IT asset management (ITAM) and software asset management (SAM) tools, which allow clients to track and optimize software usage. Additionally, the company offers cloud management solutions to help businesses manage their cloud resources effectively. Flexera differentiates itself from competitors through its Technology Value Optimization (TVO) approach, which focuses on maximizing the business value from technology expenditures. The company's goal is to help clients achieve a return on investment (ROI) from their technology spending, ensuring that every dollar spent contributes to growth and efficiency.

Itasca, IllinoisHeadquarters

2008Year Founded

$81.4MTotal Funding

BUYOUTCompany Stage

Enterprise SoftwareIndustries

1,001-5,000Employees