Technical Consultant at Flexera

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Software, IT Asset ManagementIndustries

Requirements

Domain knowledge to an expert level in one product set, and preferred working knowledge in two or more product sets (e.g., Flexera FNMS Upgrades, Flexera One, ITVSnow SLM Upgrades, Snow Atlas, CCOSAPEngineering, Snow4Engineering, Productivity Optimizer, App Broker, Risk Monitor)
Base knowledge of Computer/Hardware Networking, Data Science & Analytics, Delivering Cloud Computing Services, Using Customer Relationship Management Software (e.g., SFDC, Gainsight), Using Collaboration and productivity software, API programming (e.g., PowerShell or equivalent, Graph QL), Knowledge of a 3rd Party ITSM tool (e.g., ServiceNow, BMC)
Domain expertise in Core SAM Technologies and Snow Products (e.g., Automation Platform, Risk Monitor, Commander, Snow Cloud Cost)
Data capabilities (e.g., Relationship DB)
Security – working knowledge of applying SSL Certificates; Networking – working knowledge of concepts
Business Skills: Resource Management and Operations, Coordination and Time Management, Project Management, Industry Knowledge, Supporting Sales Communication and Marketing of Products and Services, Customer Experience
Innovation & Creativity: Problem Solving, Analytical Thinking, Creative Thinking, Critical Thinking, Systems Thinking (Process Improvement)
Languages: Business English (as a minimum, other languages as determined by the local market)
Working with People: Active listening, communication, and information sharing

Responsibilities

Deliver Flexera solutions, integrating with surrounding technologies to meet customers' business outcomes
Ensure timely achievement of customer success through best practice onboarding and adoption strategies
Provide credible and relevant technical consulting services, including scoping, estimates, and solution designs
Support delivery team management in setting customer expectations and maintaining ongoing communication
Act as a subject matter expert, supporting internal and external stakeholders as needed
Assist in technical knowledge transfers and share best practice advice
Support delivery of specialist value training and contribute to content development processes
Utilize commercial awareness to highlight opportunities for adapting project scopes to ensure the best outcomes for customers

Skills

ITAM

FinOps

SaaS

Cloud Computing

Containers

On-Premises

Technical Consulting

Solution Design

Customer Onboarding

Configuration

Flexera

IT management and software optimization solutions

About Flexera

Flexera provides IT management software and optimization solutions that help businesses control their software and IT costs. Its products enable organizations to manage their technology investments more efficiently, particularly during digital transformation efforts. Flexera's main offerings include IT asset management (ITAM) and software asset management (SAM) tools, which allow clients to track and optimize software usage. Additionally, the company offers cloud management solutions to help businesses manage their cloud resources effectively. Flexera differentiates itself from competitors through its Technology Value Optimization (TVO) approach, which focuses on maximizing the business value from technology expenditures. The company's goal is to help clients achieve a return on investment (ROI) from their technology spending, ensuring that every dollar spent contributes to growth and efficiency.

Itasca, IllinoisHeadquarters

2008Year Founded

$81.4MTotal Funding

BUYOUTCompany Stage

Enterprise SoftwareIndustries

1,001-5,000Employees