Technical Application Specialist (w/m/d)

Germany

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Diagnostics, Laboratory EquipmentIndustries

Requirements

Candidates should have an apprenticeship as an MTA/BTA/CTA or a comparable apprenticeship, or alternatively a Bachelor's degree in a natural science subject. Laboratory experience and experience with device demonstrations and technical support are desirable. Experience in independently planning and carrying out updates and service checks is also desired, as well as experience in creating and revising training manuals.

Responsibilities

The Technical Application Specialist will process scientifically-technical inquiries regarding the company's products, handle complaints and process them, regularly update product documentation, support the regional sales and service team with device setups and the performance of device service for customers, provide application support, conduct device demonstrations, offer customer-specific training, deliver technical presentations for MTAs and laboratory doctors, track, record, and document all relevant customer inquiries in the CRM.

Skills

Scientific-Technical Support

Product Demonstration

Customer Service

Device Setup

Troubleshooting

Reclamations Handling

Product Documentation

Regional Sales Support

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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