Technical Account Manager
UiPathSalary not specified
- Full Time
- Senior (5 to 8 years), Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Software & SaaSIndustries
Requirements
Candidates should possess a degree-level qualification in Engineering, IT, Math, or sciences, along with fluency in English and proficiency in at least one other European language. They should demonstrate strong people skills, a customer service orientation, excellent problem-solving abilities, and the capacity to meet deadlines while maintaining a flexible and positive attitude.
Responsibilities
The Technical Account Manager will manage technical sales relationships with select partners, act as an escalation point for technical issues, provide ongoing product support and training to partners, champion development requirements by gathering feedback, represent Alarm.com at trade shows, demonstrate product knowledge, support the sales team during pre-sales, create training materials, and conduct local and remote tests for new features in collaboration with product managers and quality engineers.
Skills
Technical support
Pre-sales engineering
Account management
Customer support
Product training
Technical troubleshooting
Relationship management
Trade show representation
Technical documentation
Alarm.com
Integrated smart security solutions for businesses
About Alarm.com
Alarm.com offers smart security solutions for small to medium-sized businesses, integrating security, lighting, locks, video surveillance, and energy management into one app. This allows businesses to efficiently monitor and control their premises, benefiting from features like video monitoring and energy-saving smart thermostats. The company partners with authorized service providers to sell and install their systems, which come with low upfront costs and ongoing service fees. Alarm.com aims to provide comprehensive security management that helps businesses operate more effectively.
Key Metrics
Tysons, VirginiaHeadquarters
2000Year Founded
$158.6MTotal Funding
IPOCompany Stage
Energy, Enterprise Software, CybersecurityIndustries
1,001-5,000Employees