UiPath

Technical Account Manager

North Carolina, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise SoftwareIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-Time
  • Salary: Not provided

A Senior Technical Account Manager at UiPath will empower large companies to transform their operations through automation, guiding them in building enterprise-level business automation programs. This role focuses on ensuring customers achieve maximum business value and organizational impact using the UiPath platform, working with stakeholders at all levels to drive adoption and achieve tangible outcomes.

Requirements

  • Education: Degree in Computer Science or a relevant field
  • Experience:
    • Minimum 5 years of experience in programming .NET / Java applications
    • 2+ years of cloud experience (Azure/AWS/GCP)
    • Proven track record in customer-facing technical account management or consulting roles
  • Skills:
    • Expertise in software engineering, deployment, cloud technologies, and infrastructure engineering
    • Strong analytical and problem-solving skills
    • Proactive and innovative approach to customer success

Responsibilities

  • Take ownership of customers' technical success with the UiPath Platform.
  • Proactively engage with customers, providing embedded technical advisory to mature their automation programs.
  • Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes.
  • Enable customer technical stakeholders on UiPath Platform best practices.
  • Conduct design and code reviews for select automations.
  • Perform technical health checks of customer automation programs, identifying risks and opportunities for continuous improvement.
  • Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents.

Application Instructions

  • Not provided

Company Information

  • Company: UiPath
  • Mission: To create category-leading enterprise software that unleashes the transformative power of automation.
  • Values: The people at UiPath believe in curiosity, self-propelledness, generosity, and genuineness.

Skills

.NET
Java
cloud technologies
Azure
AWS
GCP
software engineering
deployment
infrastructure engineering
analytical skills
problem-solving
customer success
automation
design reviews
code reviews
technical advisory

UiPath

Robotic process automation software solutions

About UiPath

UiPath provides robotic process automation (RPA) solutions that help businesses improve their efficiency by automating repetitive tasks. Their software allows organizations to create AI-driven workflows and manage these processes through cloud-based orchestration. This means that users can set up automated tasks that run without human intervention, which helps to lower operational costs and boost productivity. What sets UiPath apart from its competitors is its extensive marketplace for third-party integrations, allowing users to enhance their automation capabilities with additional tools and solutions. The main goal of UiPath is to empower organizations to streamline their operations and focus on more strategic activities by reducing the time spent on mundane tasks.

New York City, New YorkHeadquarters
2005Year Founded
$1,936.8MTotal Funding
IPOCompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Flexible Work Hours
Remote Work Options

Risks

Rapid AI agent evolution may outpace UiPath's current RPA offerings.
High implementation costs and rigidity of traditional RPA tools could deter clients.
Emergence of platforms like Salesforce's Agentforce may provide competitive alternatives.

Differentiation

UiPath offers AI-driven workflows enhancing business efficiency through intelligent automation.
The company provides robust governance and multiple robots on a single virtual machine.
UiPath's marketplace for third-party integrations expands its ecosystem and customer solutions.

Upsides

UiPath leads the 2024 Everest Group automation assessment, showcasing industry leadership.
The launch of AI Trust Layer enhances governance of GenAI features across the platform.
Collaboration with The Bank of East Asia expands UiPath's enterprise automation solutions.

Land your dream remote job 3x faster with AI