Technical Account Manager
OrkesSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Electronic Security, CCTV, Telecom, Cybersecurity, IoTIndustries
Requirements
Candidates should possess a Bachelor's degree in Engineering, Telecommunications, or Computer Sciences, which is preferred but not mandatory, and have at least two years of work experience in technical support or account management. Fluency in Japanese is required, along with English proficiency, and experience in the electronic security, CCTV, telecom, cybersecurity, or IoT industries is a plus.
Responsibilities
The Technical Account Manager will build and maintain strong technical relationships with key accounts in the APAC region, assist with pre-sales engineering needs and entry into new markets, serve as a technical escalation point for potential issues, conduct product training and introduction sessions for business partners, gather feedback from partners and customers to enhance product offerings for local markets, represent Alarm.com at industry events, stay updated on new product releases, identify product improvements based on partner feedback, and travel across the APAC region to engage with strategic dealer partners.
Skills
Technical Support
Account Management
Pre-Sales Engineering
Technical Escalation
Product Training
Client Relationship Management
Market Localization
Japanese language
English language
Alarm.com
Integrated smart security solutions for businesses
About Alarm.com
Alarm.com offers smart security solutions for small to medium-sized businesses, integrating security, lighting, locks, video surveillance, and energy management into one app. This allows businesses to efficiently monitor and control their premises, benefiting from features like video monitoring and energy-saving smart thermostats. The company partners with authorized service providers to sell and install their systems, which come with low upfront costs and ongoing service fees. Alarm.com aims to provide comprehensive security management that helps businesses operate more effectively.
Key Metrics
Tysons, VirginiaHeadquarters
2000Year Founded
$158.6MTotal Funding
IPOCompany Stage
Energy, Enterprise Software, CybersecurityIndustries
1,001-5,000Employees