UiPath

Technical Account Manager

Jakarta, Jakarta, Indonesia

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise SoftwareIndustries

Requirements

Candidates should possess a Bachelor's degree in a related technical field, such as Computer Science or Information Technology, and have at least 5 years of experience in technical account management or a similar role. Strong communication, interpersonal, and problem-solving skills are essential, along with the ability to understand and articulate complex technical concepts.

Responsibilities

As a Technical Account Manager, you will take ownership of your customers' technical success with the UiPath Platform, proactively engage with customers, and provide embedded technical advisory services. You will also be responsible for guiding the technical maturity of your customers' automation programs, ensuring they achieve their objectives and elevate their line of sight, as well as working with stakeholders across all parts of the business and at all levels to drive business adoption of UiPath’s capabilities.

Skills

Customer Success
Automation
Stakeholder Engagement
Technical Advisory
Platform Lifecycle Management

UiPath

Robotic process automation software solutions

About UiPath

UiPath provides robotic process automation (RPA) solutions that help businesses improve their efficiency by automating repetitive tasks. Their software allows organizations to create AI-driven workflows and manage these processes through cloud-based orchestration. This means that users can set up automated tasks that run without human intervention, which helps to lower operational costs and boost productivity. What sets UiPath apart from its competitors is its extensive marketplace for third-party integrations, allowing users to enhance their automation capabilities with additional tools and solutions. The main goal of UiPath is to empower organizations to streamline their operations and focus on more strategic activities by reducing the time spent on mundane tasks.

Key Metrics

New York City, New YorkHeadquarters
2005Year Founded
$1,936.8MTotal Funding
IPOCompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Flexible Work Hours
Remote Work Options

Risks

Rapid AI agent evolution may outpace UiPath's current RPA offerings.
High implementation costs and rigidity of traditional RPA tools could deter clients.
Emergence of platforms like Salesforce's Agentforce may provide competitive alternatives.

Differentiation

UiPath offers AI-driven workflows enhancing business efficiency through intelligent automation.
The company provides robust governance and multiple robots on a single virtual machine.
UiPath's marketplace for third-party integrations expands its ecosystem and customer solutions.

Upsides

UiPath leads the 2024 Everest Group automation assessment, showcasing industry leadership.
The launch of AI Trust Layer enhances governance of GenAI features across the platform.
Collaboration with The Bank of East Asia expands UiPath's enterprise automation solutions.

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