Customer Success Manager
SamaSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Information TechnologyIndustries
Requirements
- Degree in economics or proven technical knowledge related to the IT sector
- Previous experience as a technical account manager with other software or service providers in the financial sector
- Knowledge of the financial market and the world of asset management
- Alternatively, experience in related roles such as functional analysts, project managers or application consultants
Responsibilities
- Build a relationship of mutual trust with your customers, so that you are recognised as an authoritative and reliable partner
- Role of focal point for assigned customers and identifying their business needs, which will be directed towards Xchanging solutions
- Pursue and monitor the productivity and profitability of assigned customers
- Contribute to the development, improvement and enhancement of Xchanging products, including by proposing innovative solutions
Skills
Technical Account Management
IT Sector Knowledge
Financial Market Knowledge
Asset Management
Customer Relationship Management
Project Management
Functional Analysis
DXC Technology
IT services for enterprise modernization and management
About DXC Technology
DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.
McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees
Risks
Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.
Rapid technological changes may outpace DXC's innovation, risking service obsolescence.
Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.
Differentiation
DXC Technology is a Fortune 500 global IT services leader.
The company specializes in modernizing mission-critical systems for large enterprises.
DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.
Upsides
DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.
The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.
DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.
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