Team Lead (Legal Document Review - Garnishments) - Hybrid at M&T Bank

Bridgeport, Connecticut, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

5 or more years’ higher education and/or work experience
Work leadership experience
Eligible candidates must live within commuting distance to 850 Main Street, Bridgeport, CT 06604
Availability for Monday-Friday, 8:00am-4:30pm shift (+ overtime when needed)

Responsibilities

Monitor workflow and serve as liaison between assigned Item Processing & Deposit Services unit and management
Provide training and coaching to assigned Item Processing & Deposit Services team on daily work functions and approve work of assigned team
Assist with onboarding new hires
Assist with production work on an as needed basis
Complete daily production reporting for assigned Item Processing & Deposit Services team
Maintain currency of team procedures; complete quality assurance control reviews of team activities to ensure adherence to these procedures
Participate in special projects as assigned
Manage and provide guidance on exceptions occurring within the team
Identify opportunities and assist with implementation of approved process improvement efforts for assigned team
Reconcile the general ledger as required by assigned area
Approve daily team productivity reports, ensuring they accurately reflect team activity
Research and resolve routine internal and external customer issues and escalations within assigned area
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite; identify risk-related issues needing escalation to management
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned

Skills

Legal Document Review

Garnishment Processing

Workflow Management

Process Improvement

Team Training

Quality Assurance

General Ledger Reconciliation

Regulatory Compliance

Risk Management

Customer Research

Account Restraints

Court Orders Processing

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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