Team Lead (Legal Document Review - Garnishments) - Hybrid at M&T Bank

Bridgeport, Connecticut, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

5 or more years’ higher education and/or work experience
Work leadership experience
Eligible candidates must live within commuting distance to 850 Main Street, Bridgeport, CT 06604
Availability for Monday-Friday, 8:00am-4:30pm shift (+ overtime when needed)

Responsibilities

Monitor workflow and serve as liaison between assigned Item Processing & Deposit Services unit and management
Provide training and coaching to assigned Item Processing & Deposit Services team on daily work functions and approve work of assigned team
Assist with onboarding new hires
Assist with production work on an as needed basis
Complete daily production reporting for assigned Item Processing & Deposit Services team
Maintain currency of team procedures; complete quality assurance control reviews of team activities to ensure adherence to these procedures
Participate in special projects as assigned
Manage and provide guidance on exceptions occurring within the team
Identify opportunities and assist with implementation of approved process improvement efforts for assigned team
Reconcile the general ledger as required by assigned area
Approve daily team productivity reports, ensuring they accurately reflect team activity
Research and resolve routine internal and external customer issues and escalations within assigned area
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite; identify risk-related issues needing escalation to management
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned

Skills

Key technologies and capabilities for this role

Legal Document ReviewGarnishment ProcessingWorkflow ManagementProcess ImprovementTeam TrainingQuality AssuranceGeneral Ledger ReconciliationRegulatory ComplianceRisk ManagementCustomer ResearchAccount RestraintsCourt Orders Processing

Questions & Answers

Common questions about this position

What is the work arrangement for this position?

This is a hybrid position requiring four days in office per week.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What skills and experience are required for this Team Lead position?

Requires 5 or more years of higher education and/or work experience, along with work leadership experience. Preferred skills include banking operations experience, proven ability to multi-task, work under tight time constraints, strong communication skills, organizational and prioritization skills, problem-solving, and knowledge of legal documents and court orders.

What does the team structure look like for this role?

The role involves guiding workflow, providing training and coaching to the assigned Item Processing & Deposit Services team, approving their work, assisting with onboarding, and monitoring daily production.

What makes a strong candidate for this Team Lead position?

Strong candidates will have work leadership experience, banking operations background, paralegal or legal assistant experience, strong problem-solving and communication skills, and knowledge of legal documents, court orders, and exemptions.

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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