Team Lead - Inside sales at Twin Health

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Digital Health, HealthtechIndustries

Requirements

5–8 years in B2C or inside sales roles, including 2+ years in sales coaching or team leadership
Excellent communication skills in English and Hindi
Strong communication and public speaking skills; experience hosting webinars is a plus
Proven ability to drive sales team performance and uplift underperformers
Deep understanding of sales funnels, CRM workflows, and performance metrics
Self-driven with excellent time management and multitasking abilities

Responsibilities

Lead a team of sales advisors to drive enrolments and revenue growth
Monitor daily, weekly, and monthly KPIs including lead-to-sale conversions, call quality, and offer closure
Conduct performance reviews and develop action plans for underperformers
Coordinate closely with marketing and operations to align lead flow and sales targets
Design and deliver ongoing sales training programs, including onboarding, pitch refinement, objection handling, and closing techniques
Develop sales playbooks, objection handling guides, and demo scripts
Host regular roleplays, call audits, and feedback sessions to enhance conversion skills
Use data and call insights to identify coaching opportunities
Host or co-host live product/info webinars for prospects and leads
Engage audiences effectively, address FAQs, and promote call-to-action during sessions
Coordinate with the marketing team on webinar calendar, messaging, and follow-up flow
Improve CRM usage and ensure accurate funnel tracking
Identify and deploy sales tools or content that improve productivity and close rates
Collaborate with tech/ops for smoother handoffs and fulfilment post-enrolment

Skills

Key technologies and capabilities for this role

Sales ManagementTeam LeadershipKPI MonitoringPerformance ReviewsLead ConversionCall QualityRevenue GrowthSales Coaching

Questions & Answers

Common questions about this position

What are the main responsibilities of the Team Lead - Inside Sales role?

The role involves leading a sales team to drive enrollments and revenue, monitoring KPIs, conducting performance reviews, designing sales training programs, hosting webinars, and improving CRM processes and tools.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the company culture like at Twin Health?

The team is passionate, talented, and united by a shared purpose to improve metabolic health, with a supportive, collaborative work environment that empowers employees to make a meaningful impact.

What skills or experience make a strong candidate for this role?

Strong candidates should have leadership experience in sales management, expertise in sales training and enablement, skills in webinar facilitation, and proficiency in CRM tools and sales processes.

Twin Health

Monitors and treats chronic metabolic diseases

About Twin Health

Twin Health focuses on addressing chronic metabolic diseases by targeting their root cause: damaged metabolism. The company operates in the healthcare and wellness market, specifically for individuals suffering from conditions like diabetes and Metabolic Syndrome. Twin Health uses its Whole Body Digital Twin technology, which combines sensors, artificial intelligence, and medical science to create a virtual model of the human body. This technology allows for real-time monitoring and analysis of a person's metabolic functions, enabling the creation of personalized treatment plans. Unlike its competitors, Twin Health emphasizes reversing and preventing these diseases through a subscription-based model that provides continuous support and updates. The goal of Twin Health is to effectively manage and reduce the prevalence of chronic metabolic diseases, improving the health of millions globally.

Mountain View, CaliforniaHeadquarters

2018Year Founded

$227.1MTotal Funding

LATE_VCCompany Stage

AI & Machine Learning, HealthcareIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Parental Leave

Health Savings Account/Flexible Spending Account

Company Equity

Remote Work Options

Flexible Work Hours

Risks

Competition from companies like Virta Health threatens Twin Health's market share.

Privacy concerns and regulatory scrutiny challenge wearable technology data collection.

Economic downturn may impact consumer spending on health subscriptions, affecting revenue growth.

Differentiation

Twin Health's Whole Body Digital Twin offers real-time metabolic monitoring and personalized treatment.

The platform integrates AI, sensors, and medical science to reverse chronic diseases.

Twin Health targets root causes of metabolic diseases, unlike competitors focusing on symptoms.

Upsides

Growing digital twin market offers strong potential for Twin Health's technology.

Increasing trend in personalized medicine aligns with Twin Health's treatment approach.

AI-driven solutions adoption by healthcare providers enhances collaboration opportunities for Twin Health.

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