Job Opportunity: Account Manager (Remote, Contract)

Slasify is building a talent pool for Account Managers. This is for future opportunities requiring bilingual proficiency.

Position Overview

Slasify, a rapidly growing, fully remote, Singapore-based technology company, is seeking experienced Account Managers for its Customer Department. This role is ideal for individuals with a proven track record in client-facing positions and a desire to work with a global team.

Requirements

• Experience:
  • Minimum 2-3 years of experience in a client-facing role.
  • Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or a similar role.
  • Prior remote working experience is a plus.
• Skills & Attributes:
  • High attention to detail and excellent organizational skills.
  • Experience with CRM software and project management tools.
  • Proven ability to manage multiple client accounts and time-sensitive projects simultaneously.
  • Excellent listening, collaboration, and cross-cultural patience and understanding.
  • Go-getter attitude with strong problem-solving skills and a curiosity to learn.
  • Ability to work independently without constant supervision.
  • Strong verbal and written communication skills.
• Language Proficiency:
  • Professional fluency in both German and English is a must.
  • Fluency in Mandarin Chinese is a plus.

Responsibilities

• Develop trusted advisor relationships with clients.
• Ensure the timely and successful delivery of Slasify's solutions according to customer needs and objectives.
• Manage the onboarding and offboarding of clients and their employees.
• Clearly communicate and update leadership on the progress of monthly/quarterly initiatives.
• Prepare monthly reports for client accounts.
• Collaborate with the finance team on accurate and timely invoicing.
• Accurately cross-check and confirm payroll and reimbursements for clients' employees.
• Collaborate with the sales team to identify and grow opportunities within your territory.
• Assist with challenging client requests or issue escalations as needed.

Company Information

• Company: Slasify
• Established: 2016
• Base: Singapore
• Team: Fully remote, with colleagues in Taiwan, China, Singapore, Malaysia, South Korea, USA, Canada, Serbia, France, Dubai, and more.
• Services: EOR & Payroll services for businesses worldwide.

Additional Details

• Employment Type: Contract
• Location Type: Remote
• Department: Customer Success
• Published: 2024-09-20

Benefits

• Unlimited holidays (cannot be cashed out).
• Flexible working hours.
• Laptop buy-back policy.
• Seasonal bonus.

Equal Employment Opportunity Disclaimer

Slasify is committed to protecting your privacy and personal data. We provide equal employment opportunities and do not discriminate based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other legally protected status. We do not require photographs or personal information unrelated to the applied position during the application process. Hiring decisions are based solely on qualifications, skills, and experience relevant to the position.