Talent Acquisition Data Reporting Analyst

About Twilio

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the Role

Join the team as Twilio’s next Senior Talent Acquisition Data Reporting Analyst.

Twilio seeks a data-driven TA Data Reporting Analyst to empower our Talent Acquisition and People teams by analyzing key data, building custom reports, and translating complex insights, and stories into business impact. You’ll partner extensively with Talent Acquisition, People Insights, Workforce Planning, and leaders across the business to optimize recruiting effectiveness, enable hiring quality talent and guide strategic talent intelligence. Your expertise will enable informed decisions and operational excellence through compelling storytelling, robust data governance, enable data literacy and deliver advanced analytics.

Responsibilities

In this role, you’ll:

• Build and evolve the Recruiting Data Strategy, designing metrics, requirements, and definitions in partnership with key stakeholders.
• Partner with People Insights, WFP, Finance, and Talent leaders to deliver and maintain actionable analytics, dashboards, and solutions that enhance recruiting capacity and effectiveness.
• Perform advanced data analysis using available dashboards and tools to extract insights, preparing memos and presentations that empower business and talent decision-making.
• Develop a reliable Headcount (HC) Plan to support capacity planning and resourcing. This HC Plan should proactively contribute to our talent strategy by ensuring that the organization is well-prepared for future staffing needs and can effectively align talent acquisition efforts with business goals.
• Build custom reports and conduct ad hoc data blending to reveal recruiting trends, measure program effectiveness and ROI, and support operational excellence.
• Develop, document, and implement system audits to ensure global data accuracy, and drive process improvements including automation opportunities.
• Act as a bridge between business and technical teams, gathering requirements to enhance data tooling and the user experience.
• Work with internal teams to identify opportunities for improved data processes, reporting automation, and better program outcomes.
• Oversee Candidate data governance by implementing policies, audits, and controls for data quality, compliance, and privacy.
• Continuously adopt and enable new analytics tools and methodologies to work with internal teams to identify opportunities for improved data processes, reporting automation, and better program outcomes.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 2+ years of experience working in recruiting and recruiting leadership across various contexts (e.g., Technology, Executive Search, Global recruiting teams).
• 8+ years of industry experience, managing, designing and delivering world-class data, insights and technology solutions in the HR domain.
• Proficiency in SQL for data querying, reporting and analyzing data.
• Strong understanding of the talent data landscape, the functions and processes that produce this data, including existing challenges.