Systems Engineer I

Position Overview

• Location Type: Global (Remote)
• Job Type: Full-time
• Salary: Not specified

The Systems Engineer I is a global technical & customer service role that provides L3 Microsoft365 Suite support and participates in various technology initiatives & projects. Your duties will include managing and supporting the company’s Microsoft 365 environment, ensuring system availability, integrity, security, and support of internal end-users globally. The ideal candidate will have a deep understanding of Microsoft Office 365 services, and a strong background in Power Platform and Power Shell scripting. You will be an integral member of a global IT team, spanning 40+ countries in nearly every part of the world. You’ll have an opportunity to work with various teams and learn about new technologies.

Requirements

• 5+ years of relevant experience, particularly managing a medium/large size environment.
• Demonstrated knowledge of Microsoft 365 Administration and Azure AD.
• Working knowledge of ITIL processes.
• Microsoft O365 Certification, preferred but not required.
• Azure Certification, preferred but not required.
• ITIL Certification, preferred but not required.
• Migration of and implementation solutions from a design/architecture perspective related to Microsoft 365.
• Understanding of the entire Microsoft Office 365 suite product and solutions.
• Building and executing PowerShell scripts.
• General knowledge of networking – IP, DNS, SMTP.
• Knowledge of Slack administration.
• Knowledge of Identity management product such as Okta.

Responsibilities

• Microsoft Office 365 technical subject matter expert to include expert level understanding of Exchange online, Teams, SharePoint Online, Power Platform, Graph PowerShell scripting, Azure AD, Security, Intune etc.
• Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability, and reliability.
• Configuration and maintenance of policies, settings, and packages within the Microsoft 365 ecosystem.
• Promote innovative solutions to internal clients regarding Microsoft Productivity offerings.
• Drive continuous improvement efforts.
• Take ownership of issue/request through resolution or escalation.

Company Information

Na Cision, we believe in empowering each individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you will thrive in an environment that champions curiosity, collaboration, and innovation, while simultaneously making significant contributions to the brands we accelerate.

Join us to shape the future of communication and build authentic connections that matter. Whether you’re solving complex problems or driving bold innovations, your growth is our success, and together we will create the conversations of tomorrow. Potencialize your impact at Cision. Be seen, be understood, be you.