Systems Administrator
Motley Fool- Full Time
- Junior (1 to 2 years)
Candidates should have 3+ years of experience configuring and supporting an Office 365 tenant environment, including AzureAD, Exchange Online, SharePoint Online, OneDrive, etc.; with Identity and Access Management tools, Azure Active Directory, Active Directory, OKTA, GSuite, Auth0 etc.; scripting with PowerShell or Python, solving routine and intermittent problems with automated detection and resolution; with Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, Windows and Mac platforms, JAMF, and virtual desktops; troubleshooting and repairing common IT hardware (Desktops/Laptops/Monitors); supporting common collaboration and productivity applications (Teams/Zoom/Slack/Microsoft Office Products); with IT workflow and Service management tools(Service-Now, Jira, Spiceworks, Zendesk); and providing front-line customer service and/or support to many different customers daily.
As a Systems Administrator, you will be responsible for the operation of Versapay’s end-user technologies, including O365, Azure, Okta, Azure AD, Intune, JAMF, and all other supporting technologies; working with business and technology teams to build and deploy solutions to solve key business problems; providing day-to-day break-fix and engineering support for key technologies such as Jira, Github, Azure AD, Okta, Exchange Online, SharePoint Online, and other Cloud workloads; administering systems by actively managing patching, routine maintenance, and upgrades of systems; assisting with deployment and administration of new business applications critical to the organization; maintaining a high level of customer service and ensuring timely resolution of issues; keeping accurate records of all interactions and maintaining documentation of all processes and procedures involved in troubleshooting, resolving, or escalating of tickets; writing, drafting, and updating documentation of internal IT team processes, and help articles for users; providing after-hours support as needed.
Automates accounts receivable processes for businesses
VersaPay automates accounts receivable processes for businesses, focusing on the B2B market. Its main product, the ARC platform, simplifies invoicing and payment by providing an online self-service portal where customers can receive invoices, make payments, and communicate with businesses. This portal is customizable, allowing clients to tailor the experience to their needs, which enhances customer satisfaction and retention. VersaPay operates on a subscription-based model, charging clients a recurring fee for access to the ARC platform, along with potential transaction fees for processed payments. This focus on customer-friendly solutions sets VersaPay apart from competitors in the financial technology sector, which is rapidly growing due to the demand for digital business solutions. The company's goal is to improve the efficiency of accounts receivable processes, making them more secure and user-friendly for businesses and their customers.