IT System Specialist

Remote

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Requirements

Candidates should have at least 2 years of experience in IT support, system administration, or a related field, along with experience supporting a remote staff and some experience with Google Workspace and/or Microsoft Azure. They should also be proficient in managing Mac and Windows computer systems, familiar with VOIP phone systems, Enterprise Malware, and MDM software solutions, and possess exposure to IT project support or small-scale project tasks, including some basic understanding of scripting and automation tools, such as PowerShell. Furthermore, experience with ticketing systems (e.g., Jira Service Desk, Salesforce, ConnectWise) and networking concepts (TCP/IP, DNS, DHCP, VLANs, routing, firewalls) is required, along with experience with VPN technologies and client configuration (e.g., OpenVPN, FortiClient, Cisco AnyConnect).

Responsibilities

The IT System Specialist will provide day-to-day support for end-user Windows and Mac workstations, office software, and licensing, respond to service desk tickets and deliver timely resolutions to technical issues, assist in the installation, configuration, and maintenance of software systems, monitor system performance, identify issues, and escalate as needed, manage user account provisioning and permissions across various systems, maintain an accurate and up-to-date inventory of all IT assets, configure, deploy, and troubleshoot VPN client software for remote users, support employee onboarding and offboarding, and assist with IT projects by participating in product evaluation, providing basic technical support, and executing entry-level tasks, while also helping implement new IT solutions under the direction of senior team members and contributing to technical aspects of IT initiatives as needed.

Skills

Windows

Mac

Hardware Troubleshooting

Software Support

User Account Management

IT Asset Management

VPN Configuration

IT Support

IT Project Support

Omnidian

Maintains and monitors solar energy systems

About Omnidian

Omnidian focuses on the maintenance and performance assurance of solar energy systems for homeowners and businesses, including large-scale residential portfolio owners. Their primary service is a 24/7 remote monitoring system that tracks solar system performance and coordinates repairs when necessary, ensuring minimal downtime. Clients pay for subscription-based protection plans, and a standout feature is their 95% Energy Guarantee, which compensates clients if their solar system underperforms. This approach shifts the risk of maintenance issues from clients to Omnidian, providing financial security and peace of mind.

Seattle, WashingtonHeadquarters

2016Year Founded

$80MTotal Funding

LATE_VCCompany Stage

Energy, Consumer GoodsIndustries

201-500Employees