IAM Operations Engineer

Employment Type: Full-time Location Type: Remote

Position Overview

CrowdStrike is a global leader in cybersecurity, protecting the people, processes, and technologies that drive modern organizations. Since 2011, our mission has been to stop breaches, and we have redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe, and their lives moving forward. We are a mission-driven company that cultivates a culture of flexibility and autonomy, empowering every CrowdStriker to own their careers. We are always looking to add talented individuals with limitless passion, a relentless focus on innovation, and a fanatical commitment to our customers, community, and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

We are seeking a skilled IAM Operations Engineer to join CrowdStrike's Identity and Access Management team. As an IAM Operations Engineer, you will be responsible for implementing and maintaining our enterprise identity infrastructure, focusing on Okta, 1Password, and workflow automation. This role is critical in supporting our Enterprise Identity Governance Framework and ensuring secure, efficient access management across our rapidly growing organization. The ideal candidate will combine strong technical skills with a security-first mindset and excellent problem-solving abilities.

What You'll Do

Identity Platform Management

• Manage and optimize the Okta environment for 12,000+ users across several hundred applications.
• Configure and maintain the 1Password enterprise deployment.
• Develop and implement Okta Workflows for process automation.
• Support RBAC implementation through Active Directory and Okta group management.
• Implement and maintain MFA solutions, including FIDO2 authentication.

System Integration

• Configure SSO integrations for enterprise applications.
• Implement identity lifecycle management workflows.
• Integrate identity systems with enterprise applications.
• Support SailPoint IdentityNow connectivity.
• Maintain directory synchronization processes.

Operational Support

• Troubleshoot authentication and access issues.
• Manage identity-related service requests.
• Support application onboarding to identity platforms.
• Maintain system documentation and runbooks.
• Participate in on-call rotation for identity services.

Security and Compliance

• Implement identity security controls.
• Support compliance requirements (SOX, C5, etc.).
• Monitor identity systems for security issues.
• Assist with access reviews and certifications.
• Maintain audit trails and documentation.

What You'll Need

• 5+ years of experience in IAM operations.
• 3+ years of hands-on experience with Okta (SSO, MFA, Workflows).
• Strong understanding of identity protocols (SAML, OAuth, OIDC) and security controls (MFA, access and password policies, session management, security monitoring).
• Experience with Active Directory and Azure AD.
• Proficiency in PowerShell/Python scripting.
• Experience with REST APIs.
• Ability to be a team collaborator who is detail-oriented, possesses strong problem-solving and troubleshooting abilities, and is a superior communicator.
• Experience providing project support, including implementing new solutions, supporting application onboarding, participating in security assessments, and contributing to process improvements.
• Proven track record of automation implementation.
• Experience with platform support, including automation workflows, security controls, creating integration solutions, building monitoring dashboards, and maintaining system documentation.
• Proven track record in automation and implementation.

Bonus Points

• A combination of SailPoint IdentityNow, LDAP, SQL, JSON/YAML, and Git.
• Experience with Identity Governance.
• Cloud platform depth (AWS, Azure, GCP combination).
• Familiarity with Veza, Delinea PAM, and/or LogScale.
• Security Certifications (CISSP, CIAM, etc.).

Benefits of Working at CrowdStrike

• Remote-friendly and flexible work culture.
• Market leader in compensation and equity awards.
• Comprehensive physical and mental well-being programs.

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