Acts as liaison between IT and business, oriented toward emerging needs
Drives digital transformation using digital technologies to create or modify business processes, culture, and customer experiences
Significant knowledge in IT and business subject matters
Ability to gather business requirements and convert them into projects or change requests focused on value-add creation
Experience in manufacturing processes (preferably Automotive)
Responsibilities
Drive Local IT Initiatives: Identify and propose improvement opportunities aligned with plant operations and strategic goals, capturing and translating business goals and needs into structured IT requirements
Translate Strategy into Action: Convert site business goals into actionable IT support plans and align resources to meet evolving demands in coordination with global standards; transfer global BorgWarner targets and rollouts into local actions
Lead Project & IT Investment Planning: Develop business cases, prioritize IT projects, and coordinate approvals to ensure readiness and value delivery
Execute and Oversee Projects: Lead or support execution of local IT and application projects, ensuring timely delivery, scope alignment, and stakeholder satisfaction
Act as Site IT Lead: Coordinate all local IT needs and collaborate with plant and regional stakeholders to ensure strategic alignment, including performance and KPI reviews
Team Leadership & Development: Supervise and grow site technicians to maintain service consistency and build technical capabilities
Lead Local IT Operations: Ensure daily system uptime, responsive support, and effective incident response across the site
Advise & Enable Site Leadership: Provide guidance on IT service impact and opportunities that support business strategy and continuous improvement
Manage Budget & Financials: Oversee site-level IT budgeting, forecasting, and continuous improvement efforts, including financial and operational reviews to identify opportunities and implement improvement actions
Service & Infrastructure Management: Oversee hardware/software lifecycle, coordinate cross-functional IT delivery, and monitor service performance against SLAs; identify recurring issues and collaborate with service teams for root cause analysis and permanent fixes
Security & Change Execution: Implement site-level IT security protocols, manage approved changes, and maintain documentation to support operational continuity
Ensure Transparency & Vendor Oversight: Maintain visibility into site-specific IT services and manage vendor relationships, including contracts and performance
Own Site-Level IT Performance: Manage the IT performance scorecard and use insights to drive improvements and escalate delivery challenges
Responsible for overall delivery of IT services to Kakkalur location; manage customer expectations/needs and utilize IT metrics/scorecards/reporting to communicate between business and Global IT Organization
Effectively work with other IT Service Teams and different functional areas in the location; work closely with site application owners and Service teams to ensure quality IT services