Supply Chain Fullfillment Analyst

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, WD_BLACK™, and SanDisk® Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description

This role is responsible for overseeing and coordinating cross-border order fulfillment projects across multiple international locations, ensuring timely and accurate delivery of products while optimizing logistics, managing inventory levels, and collaborating with various stakeholders to streamline global supply chain operations. Key duties include developing project plans, identify issue and create mitigation plan, mitigate and minimize risks, and monitoring performance metrics to achieve efficient global fulfillment strategies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Project Planning and Execution

• Develop comprehensive project plans for global fulfillment initiatives, including timelines, milestones, budgets, and resource allocation.
• Manage project execution across different regions, coordinating with local teams and third-party logistics providers (3PLs).
• Monitor project progress, identify potential risks, and implement mitigation strategies.

Stakeholder Management

• Collaborate with cross-functional teams including sales, marketing, operations, finance, and IT to align fulfillment goals with overall business objectives.
• Build strong relationships with international partners, suppliers, and distributors to ensure smooth order processing and delivery.
• Communicate project updates and key decisions to senior management and stakeholders effectively.

Inventory Management

• Optimize inventory levels across multiple warehouses to minimize stockouts and excess inventory.
• Monitor inventory forecasting and adjust based on demand fluctuations and seasonal trends.
• Manage stock transfers between warehouses to meet regional fulfillment requirements.

Process Improvement

• Identify areas for improvement in global fulfillment processes, including order processing, picking, packing, and shipping.
• Implement process optimization initiatives to enhance efficiency, reduce costs, and improve customer satisfaction.
• Develop and enforce standard operating procedures (SOPs) for global fulfillment operations.

Performance Analysis and Reporting

• Track key performance indicators (KPIs) such as on-time delivery, order accuracy, and customer satisfaction.
• Analyze data to identify performance trends and areas for improvement.
• Generate regular reports for senior management to demonstrate project progress and impact.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Engineering, Business or Finance with 8 to 10 years of relevant experience
• Strong project management skills with proven experience in managing complex cross-border fulfillment projects.
• Deep understanding of international logistics, customs regulations, and trade compliance.
• Expertise in warehouse management