Supervisor, Vault Operations (Night Shift) at Collectors

New Castle, Delaware, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

CollectiblesIndustries

Requirements

5+ years of experience in a managerial/supervisory role in an operations environment
Bachelor’s degree in related field or equivalent work experience
Strong verbal and written communication, including an ability to understand and relay company policies/procedures
Proficient in Warehouse Management Systems (WMS) with a strong understanding of inventory management, order fulfillment, and shipping processes
Dependable and personable team player who works well with both internal and external stakeholders
Data-driven problem solver (with Excel/sheets experience) with an understanding of general business implications of decisions
Comfortable multitasking and prioritizing a variety of projects in a fast-paced environment with little room for error
Influential leader who can inspire/motivate others and effectively drive change within the department
Strong project management and planning/organizational skills; ability to develop and execute realistic action plans
Familiarity with standard concepts, practices, and procedures within trading cards, tickets and other forms of sports and non-sports collectibles
Ability to work night shift: Sunday - Wednesday OR Wednesday - Saturday from 6pm - 4:30am at New Castle, DE facility

Responsibilities

Manage the safety, staffing, training, and overall performance of hourly employees
Monitor staff productivity and assign tasks as needed
Lead from the front, owning all aspects of on-site operations, logistics, and processing of products without reduction in quality while balancing throughput and cost
Own/deliver on Safety, Quality, Productivity, Throughput, and service KPIs
Work independently, as well as partnering with other shift supervisors
Act as a knowledgeable and accessible resource for team members
Ensure proper procedures are followed and devise techniques to improve team efficiency
Lead by example and be a champion of all company policies, including safety, attendance & security

Skills

Key technologies and capabilities for this role

Staff ManagementTrainingProductivity MonitoringOperations LeadershipLogisticsKPI ManagementSafety ProtocolsQuality ControlThroughput OptimizationShift Supervision

Questions & Answers

Common questions about this position

What is the salary for the Supervisor, Vault Operations position?

This information is not specified in the job description.

Is this a remote position, or where do I need to work?

This is an on-site position at the Vault facility in New Castle, DE, with required night shift hours of Sunday - Wednesday or Wednesday - Saturday from 6pm - 4:30am.

What skills and experience are required for this role?

Candidates need 5+ years in a managerial/supervisory role in operations, proficiency in Warehouse Management Systems (WMS) with inventory management knowledge, strong communication skills, data-driven problem-solving with Excel experience, and leadership to motivate teams.

What is the company culture like at Collectors?

Collectors fosters a growing team environment focused on innovation, safety, quality, productivity, and helping collectors pursue their passions, with an emphasis on leading by example and championing company policies.

What makes a strong candidate for this supervisor role?

A strong candidate has 5+ years of supervisory experience in operations, a Bachelor’s degree or equivalent, proficiency in WMS and Excel, strong leadership to manage teams and KPIs, and the ability to thrive in a fast-paced environment while prioritizing safety and efficiency.

Collectors

Authenticates and grades collectibles items

About Collectors

Collectors.com specializes in the authentication and grading of valuable collectibles, including coins, sports cards, and memorabilia. The company assesses the condition and authenticity of these items, which is essential for determining their market value. Using advanced technologies like computer vision and machine learning, Collectors.com automates the grading process, enhancing both speed and accuracy. This service is crucial for individual collectors, dealers, and investors who want to ensure the quality of their items. Unlike many competitors, Collectors.com not only provides grading services but also offers a subscription model for access to valuable data insights on collectible prices and trends. The company's goal is to support the growing demand for collectible authentication while ensuring employee well-being through competitive benefits.

Santa Ana, CaliforniaHeadquarters

1986Year Founded

$100MTotal Funding

POST_IPO_DEBTCompany Stage

Data & Analytics, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Health Insurance

401(K) Company Match

Paid Vacation

Paid Holidays

Employee Discounts

Flexible Work Hours

Fun Working Environment

Risks

Rising competition from Beckett Grading Services threatens market share.

Counterfeit collectibles pose a threat to Collectors' credibility.

Economic downturns may reduce demand for Collectors' services.

Differentiation

Collectors integrates AI and machine learning for precise grading and authentication.

Partnerships with eBay and GameStop enhance Collectors' market reach and service offerings.

Collectors offers a comprehensive marketplace with grading, vaulting, and selling services.

Upsides

Increased interest in digital collectibles boosts demand for authentication services.

Fractional ownership trends create new opportunities for grading and authentication.

Growing popularity of online marketplaces expands Collectors' service reach.

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