Supervisor, Vault Operations (Night Shift) at Collectors

New Castle, Delaware, United States

Collectors Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
CollectiblesIndustries

Requirements

  • 5+ years of experience in a managerial/supervisory role in an operations environment
  • Bachelor’s degree in related field or equivalent work experience
  • Strong verbal and written communication, including an ability to understand and relay company policies/procedures
  • Proficient in Warehouse Management Systems (WMS) with a strong understanding of inventory management, order fulfillment, and shipping processes
  • Dependable and personable team player who works well with both internal and external stakeholders
  • Data-driven problem solver (with Excel/sheets experience) with an understanding of general business implications of decisions
  • Comfortable multitasking and prioritizing a variety of projects in a fast-paced environment with little room for error
  • Influential leader who can inspire/motivate others and effectively drive change within the department
  • Strong project management and planning/organizational skills; ability to develop and execute realistic action plans
  • Familiarity with standard concepts, practices, and procedures within trading cards, tickets and other forms of sports and non-sports collectibles
  • Ability to work night shift: Sunday - Wednesday OR Wednesday - Saturday from 6pm - 4:30am at New Castle, DE facility

Responsibilities

  • Manage the safety, staffing, training, and overall performance of hourly employees
  • Monitor staff productivity and assign tasks as needed
  • Lead from the front, owning all aspects of on-site operations, logistics, and processing of products without reduction in quality while balancing throughput and cost
  • Own/deliver on Safety, Quality, Productivity, Throughput, and service KPIs
  • Work independently, as well as partnering with other shift supervisors
  • Act as a knowledgeable and accessible resource for team members
  • Ensure proper procedures are followed and devise techniques to improve team efficiency
  • Lead by example and be a champion of all company policies, including safety, attendance & security

Skills

Staff Management
Training
Productivity Monitoring
Operations Leadership
Logistics
KPI Management
Safety Protocols
Quality Control
Throughput Optimization
Shift Supervision

Collectors

Authenticates and grades collectibles items

About Collectors

Collectors.com specializes in the authentication and grading of valuable collectibles, including coins, sports cards, and memorabilia. The company assesses the condition and authenticity of these items, which is essential for determining their market value. Using advanced technologies like computer vision and machine learning, Collectors.com automates the grading process, enhancing both speed and accuracy. This service is crucial for individual collectors, dealers, and investors who want to ensure the quality of their items. Unlike many competitors, Collectors.com not only provides grading services but also offers a subscription model for access to valuable data insights on collectible prices and trends. The company's goal is to support the growing demand for collectible authentication while ensuring employee well-being through competitive benefits.

Santa Ana, CaliforniaHeadquarters
1986Year Founded
$100MTotal Funding
POST_IPO_DEBTCompany Stage
Data & Analytics, AI & Machine LearningIndustries
501-1,000Employees

Benefits

Health Insurance
401(K) Company Match
Paid Vacation
Paid Holidays
Employee Discounts
Flexible Work Hours
Fun Working Environment

Risks

Rising competition from Beckett Grading Services threatens market share.
Counterfeit collectibles pose a threat to Collectors' credibility.
Economic downturns may reduce demand for Collectors' services.

Differentiation

Collectors integrates AI and machine learning for precise grading and authentication.
Partnerships with eBay and GameStop enhance Collectors' market reach and service offerings.
Collectors offers a comprehensive marketplace with grading, vaulting, and selling services.

Upsides

Increased interest in digital collectibles boosts demand for authentication services.
Fractional ownership trends create new opportunities for grading and authentication.
Growing popularity of online marketplaces expands Collectors' service reach.

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