[Remote] Project Manager Gas Operations | TX/GA at Activision-Blizzard

Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, Utilities, Field ServicesIndustries

Requirements

High School Degree/GED
1 year of leadership experience in management or supervisory roles
3 years of experience in gas meter exchanges as well as pilot relights or similar natural gas operations experience
Willing to travel up to 70% of the time managing multiple projects across the US
Ability to become a proctor and evaluator for operator qualifications required to perform natural gas meter exchanges and relights
Preferred: Bachelor’s Degree in a related field
Preferred: 2 or more years of management experience
Preferred: 3 years of experience in water, gas, and electric meter installation project management
Ability to multi-task and work independently as well as a team
Exceptional flexibility in daily routines
Excellent time management skills
Excellent communication skills, comfortable interacting with management and customers
Ability to interact with unhappy or negative customers in a professional manner
Excellent attention to detail for problem solving
Proven leadership and team management skills
Strong knowledge with Microsoft 360 (e.g., Outlook, Excel, Word, etc.)

Responsibilities

Direct personnel, staffing, training, planning, and oversee operations and fiscal health
Maintain excellent customer services while managing field service operations for groups of employees
Plan and maintain work systems, procedures, and policies to enable and encourage optimum employee performance
Manage and maintain workforce, including ensuring health and safety
Maintain inventory of tools, equipment, and supplies
Ensure vehicles, tools, and equipment are maintained in clean, safe, and proper working condition
Ensure productivity levels are maintained through monitoring staffing levels and financial requirements
Develop employee-oriented company culture emphasizing quality, continuous improvement, retention, development, and high performance
Coach, mentor, and develop staff, including overseeing new employee onboarding
Guide personnel to achieve optimum performance levels
Follow fleet standards and vehicle operating policies
Control maintenance and repair of vehicles
Train personnel on safety and accident prevention programs
Adhere to all company safety procedures related to essential job functions
Collaborate with management personnel
Formulate departmental goals, strategies, operating policies, and procedures, and direct implementation of approved changes
Prepare department forecast and monitor expenses against forecast
Prepare and maintain records and reports related to meter reading
Complete quality control audits on field personnel monthly
Make recommendations on employees regarding employment, performance appraisals, salary changes, promotions, transfers, and terminations
Provide written communication on operations economy/efficiency, quality control, production/personnel scheduling, and client relationships
Work with Human Resources to recruit, interview, select, hire, and employ appropriate number of employees
Refer consumer complaints to appropriate authorities
Ensure all complaints are resolved timely and acceptably to clients
Train employees on conflict resolution strategies

Skills

Key technologies and capabilities for this role

Project ManagementWorkforce ManagementStaff TrainingInventory ManagementSafety ComplianceFleet ManagementBudget ForecastingEmployee OnboardingPerformance MonitoringLeadershipOperations OversightCustomer Service

Questions & Answers

Common questions about this position

What are the minimum qualifications for this Project Manager role?

Candidates need a High School Degree/GED, 1 year of leadership experience in management or supervisory roles, and 3 years of experience in gas meter exchanges as well as pilot relights or similar natural gas operations experience.

Is travel required for this position?

Yes, candidates must be willing to travel up to an unspecified amount.

What does the company culture emphasize for this role?

The role involves developing an employee-oriented company culture that emphasizes quality, continuous improvement, employee retention and development, and high performance.

What is the salary or compensation for this position?

This information is not specified in the job description.

What experience makes a strong candidate for this Project Manager position?

Strong candidates will have leadership experience, gas operations background like meter exchanges or pilot relights, plus skills in organization, attention to detail, and staff development to guide personnel to optimum performance.

Activision-Blizzard

Develops and publishes interactive video games

About Activision-Blizzard

Activision Blizzard develops and publishes video games, creating popular franchises like World of Warcraft, Call of Duty, and Candy Crush. Their games are available on various platforms and cater to a wide range of players, from casual mobile users to serious console and PC gamers. The company generates revenue through game sales, in-game purchases, subscriptions for games like World of Warcraft, and advertising through Activision Blizzard Media. They also profit from merchandise and esports events. What sets Activision Blizzard apart from competitors is its focus on high-quality gaming experiences that promote community and social interaction among players. The company's goal is to provide engaging and immersive entertainment that connects gamers worldwide.

Santa Monica, CaliforniaHeadquarters

1979Year Founded

$975MTotal Funding

IPOCompany Stage

Entertainment, GamingIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Mental Health Support

Wellness Program

Relocation Assistance

Risks

Employee morale issues due to layoffs could affect productivity and innovation.

Backlash from the Microsoft acquisition may impact game development and community trust.

Loss of key talent to competitors could weaken strategic capabilities.

Differentiation

Activision Blizzard boasts iconic franchises like Call of Duty and World of Warcraft.

The company excels in cross-platform play, enhancing player engagement and retention.

Activision Blizzard's esports division capitalizes on growing viewership and sponsorships.

Upsides

Microsoft's acquisition could provide resources for innovation and expansion.

Cloud gaming services offer a broader audience without high-end hardware needs.

Augmented reality gaming experiences present new opportunities for franchise expansion.

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