Strategy & Operations Associate, Partnerships at Verse Medical

New York, New York, United States

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$85,000 – $135,000Compensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, HealthtechIndustries

Requirements

Systems-thinking mindset to diagnose and fix systemic bottlenecks
Ability to drive accountability across external teams without direct authority
Strong relationship management skills to build and maintain long-term partner relationships
Experience or aptitude in operational ownership, including onboarding, performance management, expansion, and issue resolution
Cross-functional collaboration skills with teams like Sales, Operations, Customer Success, Engineering, and Product
Passion for the mission of improving at-home healthcare through empathy with customers
Alignment with company values: transparency, speed of iteration, focused intensity, and deep customer empathy
Diverse experiences and backgrounds that enable achieving the outlined outcomes (open to unique stories and skills)

Responsibilities

Own a portfolio of Verse Partners, managing onboarding, performance, expansion, and issue resolution
Drive accountability across external teams to ensure partners meet key operational standards and metrics
Build and maintain strong, long-term partner relationships, ensuring alignment and mutual success
Drive increased output from partners by investigating and resolving systemic issues in partners’ or Verse’s processes
Improve team efficiency by identifying and resolving systemic bottlenecks in processes
Work cross-functionally with Sales, Operations, Customer Success, Engineering, and Product teams to resolve issues and roll out long-term process and product improvements

Skills

Strategy

Operations

Partnerships

Healthcare

Stakeholder Management

Analytics

Project Management

Customer Empathy

Iteration

Verse Medical

Develops remote care healthcare software solutions

About Verse Medical

Verse specializes in cutting-edge software solutions designed to facilitate high-quality healthcare remotely. Their approach is particularly pivotal in a world increasingly focused on efficient and reliable home-based medical care. With a strong emphasis on developing technologies that provide hospital-quality treatment from the comfort of one’s home, working at this company offers the opportunity to be at the forefront of telehealth and remote care innovation while contributing to a transformative shift in how healthcare services are delivered globally.

New York City, New YorkHeadquarters

2018Year Founded

$12.6MTotal Funding

SEEDCompany Stage

HealthcareIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

401(k) Retirement Plan

Risks

Increased competition from online pharmacies like Amazon Pharmacy.

Rising raw material costs due to global supply chain issues.

Potential regulatory changes could impact Verse Medical's pricing strategies.

Differentiation

Verse Medical offers the lowest prices on health products with excellent service.

The company focuses on delivering personalized and customized health products.

Verse Medical is positioned to capitalize on the growing trend of eco-friendly health products.

Upsides

Telemedicine adoption allows Verse Medical to expand services to remote areas.

The global e-commerce market growth offers expansion opportunities for Verse Medical.

AI in customer service can enhance Verse Medical's service quality and efficiency.

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