Strategy & Operations Principal at Via

London, England, United Kingdom

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

6–10 years of relevant experience in startups, tech, consulting, finance, or other industries
Entrepreneurial operator with experience setting strategic direction and executing
Stakeholder-savvy with the ability to lead discussions and navigate relationships
Exceptional leadership skills with a proven ability to foster collaboration and growth
Data-informed operator with experience uncovering trends and using insights to improve operations
Agile and adaptable, thriving in fast-paced environments
Problem solver and executor with a detail-oriented and action-focused approach

Responsibilities

Own the performance of a selected portfolio of UK services, delivering on operational goals and ensuring customer experience
Identify and solve problems in real time, coordinating with on-the-ground teams and partners
Drive strategic initiatives with external partners and internal teams to improve processes
Oversee core and field teams, fostering a collaborative and high-energy culture
Collaborate with teams across Via to improve scalability and operational excellence
Recommend strategies that balance service quality, efficiency, and SLA commitments
Analyse data, track key metrics, and prepare reports to inform decisions and improve performance

Skills

Via

Digital transportation solutions and network optimization

About Via

Via improves transportation systems by creating efficient digital networks for various clients, including urban and rural residents, corporate employees, students, and patients. Their TransitTech technology offers flexible mobility solutions that enhance convenience and efficiency while reducing costs, especially in student transit. Via also provides planning and scheduling services through their Remix platform, along with the Citymapper for Cities app, which offers insights to strengthen transit networks. The company's goal is to leverage digital technology to enhance transportation efficiency and improve the overall rider experience.

New York City, New YorkHeadquarters

2012Year Founded

$862.9MTotal Funding

LATE_VCCompany Stage

Automotive & Transportation, Consulting, HealthcareIndustries

1,001-5,000Employees

Benefits

Competitive salaries and equity packages.

Health and wellness benefits.

Local volunteer opportunities.

Support for all new parents.

Learning opportunities through our Via-Versity.

Employee Resource Groups.

Risks

Increased competition from AI-integrated transit solutions could challenge Via's market position.

Potential regulatory scrutiny may complicate Via's acquisition of Citymapper.

Expansion in underserved zones may face logistical challenges or community pushback.

Differentiation

Via transforms rigid transit systems into dynamic, on-demand networks.

Via's TransitTech serves diverse clients, from urban dwellers to rural residents.

Via's Citymapper for Cities app provides comprehensive passenger insights.

Upsides

Via's partnership with King County Metro addresses first- and last-mile transit needs.

Microtransit pilot programs with Summit County highlight Via's innovative solutions.

Via's potential acquisition of Citymapper could enhance its Mobility as a Service offerings.

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