Senior Technical Program Manager
Human InterestSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Manufacturing, Industrial Engineering, Aerospace & DefenseIndustries
Requirements
Candidates should possess a Bachelor’s degree in Mechanical, Manufacturing, or Industrial Engineering, along with 5 or more years of experience managing programs within fast-paced engineering or manufacturing environments. They should have hands-on experience with New Product Development (NPD), New Product Introduction (NPI), and high-volume manufacturing facilities, and demonstrate expertise in various manufacturing processes such as CNC Machining, 3D Printing, and Injection Molding. Strong program management skills, including risk management and time efficiency, are also required, alongside excellent verbal and written communication skills and the ability to work effectively across multi-cultural teams.
Responsibilities
As a Strategic Program Manager, you will act as a customer advocate, building and maintaining strong relationships to ensure exceptional experiences and foster long-term loyalty. You will collaborate cross-functionally with Sales, Solutions Engineering, and Fulfillment teams to scope, plan, and execute customer programs, delivering on time and exceeding quality expectations. You will identify and mitigate risks early in the program lifecycle, offering proactive solutions and strategic guidance, and serve as a Subject Matter Expert, providing valuable insights to both internal teams and customers. Furthermore, you will focus on continuous improvement, refining processes and driving operational efficiencies to enhance service delivery and customer satisfaction, lead status meetings, and resolve blockers to ensure team alignment and success, and travel up to 25% of the time to visit customers and facilities.
Skills
Customer Relationship Management
Cross-functional Collaboration
Program Management
Risk Management
Operational Excellence
Process Improvement
Team Leadership
Customer Advocacy
Project Planning
Quality Standards
Fictiv
Digital platform for custom parts sourcing
About Fictiv
Fictiv simplifies the sourcing of custom-manufactured parts for businesses across various industries, such as automotive and robotics. The platform connects clients with a global network of vetted manufacturing partners, allowing for low-volume production without the need for expensive tooling. Clients can receive instant quotes, have their parts analyzed for manufacturability, and get real-time updates on production status. Additionally, Fictiv offers consultation services where technical experts provide design optimization advice through chat or video calls. This approach makes Fictiv stand out from competitors by streamlining the custom parts procurement process and reducing supply chain risks.
Key Metrics
San Francisco, CaliforniaHeadquarters
2013Year Founded
$187.7MTotal Funding
SERIES_ECompany Stage
Consulting, Industrial & ManufacturingIndustries
201-500Employees