Partner Account Manager - Virginia
Human InterestSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Healthcare, HCM, HRIndustries
Requirements
Candidates should possess 4+ years of experience in partner management, customer success, sales engineering, or a similar strategic customer-facing role, preferably within the Human Capital Management (HCM) or Human Resources/Background Screening technology sectors. Applicants must currently reside in or be actively planning relocation to the Alpharetta or Greater Atlanta Area, Georgia.
Responsibilities
The Strategic Partner Manager will be responsible for owning day-to-day partner relationships, serving as the primary point of contact and trusted resource for strategic integration partners focused on employment and background screening. They will coordinate onboarding, training, and enablement, participate in joint sales calls, support GTM and marketing activities, troubleshoot issues through cross-functional collaboration, track and report on partner performance metrics, and act as a partner advocate internally to shape improvements to the partner experience. Additionally, they will maintain deep knowledge of ID.me’s platform and workforce partner use cases to educate and empower stakeholders.
Skills
Partner Management
Customer Success
Sales Engineering
Onboarding
Training
Enablement
Sales
Demos
Marketing
Troubleshooting
Support
Product
Engineering
ID.me
Digital identity verification for secure access
About ID.me
ID.me provides a platform for digital identity verification, allowing individuals to prove and share their identity online. Users create a verified digital identity that can be used to access various services and discounts from partner companies. This process helps businesses ensure that only eligible individuals receive specific offers, which reduces fraud and enhances security. ID.me primarily serves military personnel, first responders, students, teachers, nurses, medical professionals, and government employees, making it particularly valuable in sectors like e-commerce, healthcare, government services, and education. Unlike its competitors, ID.me focuses on building trust between businesses and customers by offering a streamlined verification process that complies with regulatory requirements. The company's goal is to simplify identity verification while providing secure access to services and discounts.
McLean, VirginiaHeadquarters
2010Year Founded
$279.5MTotal Funding
SERIES_DCompany Stage
Government & Public Sector, Cybersecurity, HealthcareIndustries
1,001-5,000Employees